The Stars Group, industry giants and creators of, PokerStars, the world’s largest poker network, made the strategic decision to enter the international online sportsbook arena and in 2016 confirmed their earlier announcement with the launch of BetStars. Benefitting from the vast accumulated experience, BetStars grew beyond expectation despite facing a competitive market.
How to open an account?
Visitors wishing to become a member of BetStars need only to follow the procedure and complete the application documentation. To do this, navigate to the BetStars homepage and select the large green button in the top right corner of the homepage. This will open the application document where you will need to provide the following required personal information: country of residence, email address, create a Stars identity, a secret password, provide consent for receiving marketing communications, and click on the large green “Create Account” button.
Website Review – Design and Navigation
The BetStars website introduces users to a unique look. It feels that it still retains the widely used and quite familiar three-column layout adopted by most modern top-tier online sportsbooks. Most importantly, this highly developed and capable three-column design allows the bookmaker to deliver vast amounts of information in a relatively easy to read small space that is second to none. As has become the norm with designs of this kind, site navigation remains smooth and glitch-free.
Graphically the BetStars interface with its dark greys on a white background is visually appealing. Its text suitably alternates between white, black, and grey, and depending on the background features, provides an exciting mix of brightly coloured text or promotional banners. This provides visitors with a website offering a crisp, clean appearance that makes finding the specific result or event a breeze. In addition to the Login and Join buttons, extensive white and black texted menus situated at the top of the homepage offers quick links to the main entertainment destinations such as PokerStars, PokerStars Casino, and BetStars. The Sports section also serves as the BetStars homepage with the main menu bar located across the top of each page offering an early overview of the available sports types followed by further menus located off to the right and left sides of the page.
Interestingly, the homepage also relocated its key menu to the right of the page where selecting a dropdown menu contains all the available sports types. In the middle of each sportsbook page a well laid-out central column play host to a vast number of pre-match events, with the bet slip located off to the right of the page and assistive menus located across the bottom of most pages.
The sportsbetting industry, having taken the online world by storm, continues building on its successes by including a growing variety of betting markets, options, and products. The ongoing popularity has created a highly competitive environment where bookmakers constantly vie for the attention of bettors. They accomplish this by continually offering innovative ways to place bets and improved betting products that allow punters to make accurate predictions.
Leading online sportsbooks continue to invest heavily into delivering an ever-improving product to provide the best sportsbook experience a punter could wish for, and BetStars serves as an excellent example of a quality modern sportsbook product.
The Stars Group has ensured its members of BetStars have not only accessed to the most popular sports markets, but also many others. These include:
- American Football
- Horse Racing
- Ice Hockey
- Table Tennis
BetStars members enjoy a definite advantage by having access to just about all major international and local tournaments and events all covered by having an impressive range of betting markets and options available to them. Included markets/options are Over/Under Total Goals, Draw no Bet, Match Result, Both Teams to Score, and Asian Handicap.
In the highly competitive online sportsbook market offering competitive pricing and the best odds remains one of the key factors that determine the success of both punters and bookmakers alike. In this aspect, BetStars succeeds above expectation to offers some of the best football odds of any bookmaker. Due to its online presence in numerous regions across the globe, members have the option to view the displayed odds in one several format. These include Fractional, Decimal, and American.
Welcome offer – €20 Free Bet
New members recently signed up with BetStars have the choice to claim up to €20 as part of the bookmaker’s 100% matching Welcome offer. To qualify, they need only to make a deposit using any of the available banking methods other than Skrill and Neteller. After that, new members wishing to be eligible for this promotion need to bet €20 on an even/s offering accumulated odds of 2.0 or better. BetStars will then, upon settlement of the qualifying bet, credit punters with a €20 free bet that can be used in the sportsbook account within seven days of receiving the bonus.
This sign up offer only extends to persons who claim the bonus within 90 days of opening their BetStars account. Moreover, to keep things simple, those interested in claiming this bonus can do so without any need to submit a unique bonus code or specific promo code. Simply place your qualifying bet, and receive your reward automatically into your account.
The extremely dynamic nature of Live In-Play betting holds a massive attraction for many punters. The multiple potential betting opportunities offered in just a single match has become the key reasons this betting product becoming so extremely popular. This massive demand and popularity have also created the motive for online sportsbooks and their developers investing heavily to improve the Live Betting experience for bettors. This has resulted in punters having access to a top-quality product that can match the experience derived by pre-match betting. At BetStars, the available Live sports include nearly all sporting types offered in the pre-match range.
The BetStars Cash out feature offers punters who regularly indulge in live betting several opportunities to cash out during live matches should the possibility of winning diminish drastically. During those moments, the cash-out feature allows punters to sell their losing wagers or even winning wagers back to the bookmaker. This will enable them to avoid incurring losses or simply the option to take the early winnings to place further bets on other events.
Live video streaming
While BetStars does not offer a full video streaming service, it does allow punters to follow the action for just about all live events via a handy graphic rendition of the pitch with the score and ball position being updated in real-time. This provides punters with the capacity to recognise the many additional betting opportunities during each match and place bets on them accordingly as they occur.
Betting on eSports
Originally eSports were aimed to attract millennials who were raised on a steady diet of competitive online gaming. This was due to many showing little interest in placing bets on sports of any kind. However, the popularity of eSports has attracted a massive following amongst sports betting fans and an increase in demand for virtual sports betting opportunities.
To clear any confusion, the key difference between eSports and other forms of computer-based sports is eSports events have human competitors at the controls. Those competitors match their skill against others in tournaments that attract all levels of expertise in regional, national, and international competitions. The winners of the top-tier events eventually face off in a World Cup tournament that sees the winner walking away as the World Cup Champion.
The new Virtual Sports section aims to entertain both new and long-established punters looking for additional betting opportunities via its inherent non-stop nature. Many punters experience the feeling of disappointment when they have run out of betting opportunities and find the instant gratification of virtual sports the perfect addition to improving their betting experience.
The principal reasons for its capacity to deliver an unlimited number of betting opportunities lie with the virtual nature of the game. This is due to the computers ability to generate an unlimited number of games played by athletes who always remain in top form. This lets punters enjoy a constant stream virtual sports events that start and conclude in a mere matter of minutes. Featured sports types at BetStars include Virtual Rush Football, Virtual Greyhounds, and Virtual Horse Racing.
With the Stars Group behind BetStars punters can be assured it will accept deposits made in just about any internationally recognised currency. However, those depositing with any currency other than the British Pound, Euro or U.S. Dollar will see their deposit converted based on the current exchange rate before appearing in their BetStars account. BetStars offers its members a wide range of banking methods that are safe and convenient. We take a closer look at some of the options in our table below.
|Payment Method||Deposit Minimum||Deposit Maximum||Time for Deposit||Minimum Withdrawal||Withdrawal Maximum||Time for Withdrawal||Taxes|
|Visa||£10||No limit||up to 3 days||£10||No limit||up to 3 days||No fees|
|Neteller||£10||No limit||Up to 24 hours||£10||No limit||Up to 24 hours||No fees|
|Skrill||£10||No limit||Up to 24 hours||£10||No limit||Up to 24 hours||No fees|
|Paysafe Card||£10||No limit||1-2 days||-||-||-||No fees|
|MasterCard||£10||No limit||1-2 days||£10||No limit||1-2 days||No fees|
|WebMoney||£10||No limit||1-2 days||£10||No limit||1-2 days||No fees|
|ApplePay||£10||No limit||Up to 24 hours||£10||No limit||Up to 24 hours||No fees|
|Direct Bank Transfer||£10||No limit||1-2 days||£10||No limit||1-2 days||No fees|
|MuchBetter||£10||No limit||1-2 days||£10||No limit||1-2 days||No fees|
|Local Bank Transfer||£10||No limit||1-2 days||-||-||-||No fees|
Mobile app of BetStars
Members who prefer the convenience and freedom provided by their mobile devices for placing bets and playing in the casino have the option of downloading an Android and iOS BetStars app. The BetStars apps mirror each other in both looks and performance and manage to provide a speedy sports betting experience. Each benefits from an optimised interface while simultaneously fully exploiting the many benefits offered by the easy to control mobile touch screen functionality. Each app and the instant-play mobile portal deliver the complete range of sports, betting markets, options, betting products, and banking methods featured by the BetStars desktop site. While at the same time, each offers punters a relatively quick, smooth, glitch-free access to BetStars and its full range of entertainment options.
Those entrepreneurs interested in expanding their earning opportunities can discover additional income potential should they decide to partner with BetStars as affiliates. This will see them earning monthly commissions varying between 10% and up to 35% depending on contributed turnover. This partnering not only offers them access to BetStars, PokerStars, PokerStars Casino, and Full Tilt Poker but also allows them to associate themselves with The Stars Group, one of the largest and most successful brand names in the global gaming industry.
What is the max payout on a Single football bet at BetStars?
The Maximum Payout for both Singles and Multiple football/soccer bets on all Men’s Full International, Europa League, Champion’s League, English Championship League 1 & 2, English Premier League, German Bundesliga, Scottish Premier League, Spanish La Liga, French League 1, and Italian Serie A is €1,000,000. Bets on all other events, not forming part of these groups have a maximum payout of €200,000.
How do I use the Free Bets I have received to place bets?
First check how many free bets you have by logging into your BetStars Account. Then, navigate to the Sports section where under the Betslip and Open Bets sections your free bets will be displayed.
How can I view my betting history?
Log into your personal BetStars account, then open the Bet Slip, open Bets, then open History which provides you with a complete overview of your betting history to date.
I cannot log into my BetStars account and have forgotten my password since I have not signed in, in quite a while. Can I reset my password and if so, how do I go about doing it?
Recovering your BetStars password is a relatively easy, straightforward task. Navigate to the BetStars homepage, click on the “Forgot Password” link located directly below the “Login” button, enter your registered email address on the popup window and select “Send”. You will receive an automated email in response that will contain a link allowing you to reset or recover your password. Simply follow the directions within the email to complete the process of resetting your password.
By when and what will BetStars need from me to verify my account details?
They will most likely only require your account verification documentation up receiving your first withdrawal request. To complete the verification of your account details, the BetStars team will need you to submit copies of your identification. This could include a copy of your driver’s license, a bank statement, passport or recent utility bill.
What does BetStars need from me to activate my account?
All BetStars requires from you before your new account becomes fully active is for you to complete all the required data fields on your membership application. Upon full completion and submission of the required personal data, your account will instantly and automatically become active for you to start playing and betting.
Each time I try to log into my BetStars account, I receive a message informing me my account is closed. How do I resolve this issue?
The only way you can regain access to a locked account is to contact customer support. They and only they will be able to help you resolve any existing queries or problems.
More about the company
The brand quickly gained traction amongst punters, and that resulted in the company launching several additional dedicated websites. Each of those was specifically aimed at serving sportsbook members in their respective regulated regions. This allowed BetStars to better cater to the regulatory restrictions governing each region and the relevant licensing agreements to deliver the maximum levels of convenience for members. This included providing dedicated customer service together with sports betting and casino access to all members residing in the UK, Italy, Germany, Ukraine, France, and several other regions in the EU.
The bookmaker continued with its expansion programme by entering the US in 2018 after successfully applying for and obtaining a gambling operator’s license for marketing and presenting its services to residents of New Jersey. The various expansion programmes all were developed to complement its original international online venue and as further signs of its total commitment to becoming one of the major players in the global online sports betting arena.
In this and other reviews, we explore the various forms of entertainment on offer at BetStars, assess their standards of customer service and contact methods, highlight available banking methods, test the website, its functionality, and user-friendliness before providing our final thoughts and rating.
The experienced team at BetStars continually focuses on delivering the best possible support service to their members. As a result, members have the option to contact the support team 24/4 via email at firstname.lastname@example.org using either their personal mail client or the integrated email messaging system. For its non-English speaking members, the BetStars customer support staff will address queries in any of 17 different language options.
- Address: TSG Interactive Gaming Europe Limited, Villa Seminia 8, Sir TemiZammit Avenue, Ta’ Xbiex, XBX 1011, Malta
- Stars Group Address: The Stars Group, Suite 3205, South Tower, 200 Bay Street, Toronto, Ontario, M5J 2J3, Canada (See in Google Maps)
- Telephone: +1 437 371 5742
- Player Enquiries: email@example.com
- Social Media:
Rating & Final Verdict
Admittedly with the BetStars brand name so closely associated with the Stars Group itself, we expected the elevated experience, excellent service, and high standards we encountered during our pleasant time spent with BetStars and its sports betting products and features. We remained quite impressed throughout our assessment with few negatives to influence the overall score, as such we rate the BetStars sportsbook product a high 4.5/5.