Casino Joy Review

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With a journey dating back to 2018, Casino Joy – like its name implies – aims to bring ‘Joy’ to an otherwise busy world. A brainchild of Genesis Global Limited, the relatively new entrant achieves its mission, starting with the calming colour-scape (purple/white backdrop with shades of blue/pink highlights). Joy Casino also spots heaps of bonus offers, 2000+ cutting-edge games, PCI-compliant payment methods, and a full suite of Responsible Gambling tools.

Licensing-wise, the casino holds the sought-after British Gambling Commission LIC (Under Acc no. 45235) and another from the Malta Gambling Authority (MGA). Undoubtedly, Casino Joy has been making ripples in the iGaming scene, but does it live up to its much-given hype? Read on as we uncover everything there is to know about the site!

Our Casino Joy review also includes bites of FAQs (Frequently Asked Questions) and the various ways you can use to contact customer support.

Should You Choose Casino Joy Casino?

Whilst Casino Joy holds a lot of promise – it’s not without a few drawbacks that caught our eye! Here is a rundown of the pros and cons to give you a glimpse of what to expect at the gambling site:

  • Pros
  • Has the best bonus offers
  • Features multiple payment options
  • Offers live casino games
  • It is SSL-certified.
  • Cons
  • Lacks mobile apps
  • Does not accept Bitcoin payments

Is Casino Joy Legitimate or a Scam?

With the barrage of online casino sites launching by the day, proper licensing has been the surefire way to sift legitimate gaming sites from scam products! In this light, Casino Joy puts its best foot forward, acquiring dual licensing, including the sought-after British Gambling Commission LIC and another from the Malta Gambling Authority (licence number MGA/B2C/314/2015).

Casino Joy further bolsters its security with the latest SSL Encryption and an Active Firewall system that prevents unauthorised access to clients’ accounts.

Lastly, Joy Casino works with responsible gaming programs such as BeGambleAware, Responsible Gaming Foundation, and Genesis Safe Play to help problem gamblers/mitigate gambling addiction.

What Are the Steps to Sign Up for A Casino Joy Account?

Signing up for an account is mandatory to enjoy real money games at Casino Joy Casino. Thankfully, the operator keeps the registration process simple, requiring only a few steps to complete the process.

Casin Joy registration
  1. To proceed, click the pink ‘Sign Up’ button to display the registration form. After that:
  2. Create your Casino Joy username.
  3. Enter a working email and create your password.
  4. Provide personal information and date of birth.
  5. State your physical address.
  6. Choose your currency, state phone number, check the boxes, and sign-up for an account.

Casino Joy Registration

How Is Casino Joy Website Design and Menu?

Casino Joy navigation

Casino Joy comes with a chic website design that calls out to the eye! Undoubtedly, the operator went above and beyond to ensure clients played games on a blissful interface adorned with calming colour space.

Loading the homepage, clients are welcomed to a purple-theme-laden backdrop with a white background in some sections and pink highlights taking centre stage. These are further accentuated by legible black and white fonts – making all information easy to read/discern.

Most thrilling is the simple layout comprising a menu bar at the top and a retractable menu list on the left. The rest of the platform contains a packed catalogue of games featuring an array of slots, jackpots, live casinos, table games, and more!

Casino Joy Sign-Up Promotion for New Clients – 100% up to £100 and 50 Free Spins

Casino Joy welcome bonus

New signees get an attractive, easy-going welcome bonus that will have them smiling all around!

Sign-up today and be eligible for a Casino Joy welcome bonus of 100% up to £100 and 50 free spins. Like most Casino Joy sister sites, you don’t need a bonus code to claim the package.

Instead, you need to fund your account with £10 or more to claim the reward. Additionally, the welcome perk comes with a x40 wagering requirement.

Lastly, you have 72 hours to utilise the free spins on 9 Pots of Gold.

Grab a Bonus

18+ Full T&Cs Apply. New UK Players Only. £10 Min Deposit. £5 Max Bet using Bonus. Max Bonus £100. 40 x Wagering Req. Issued Bonus valid for 14 days. 50 Spins credited instantly upon qualifying deposit on 9 Pots of Gold. Credited Free Spins valid for 72 hours. Max Free Spin winnings £100. Ewallets excluded. | | Play Responsibly

What Games are Available at Casino Joy Casino

Casino Joy games

Casino Joy offers the very best in the online casino gaming experience! Clients are spoilt for choice with an array of slots, blackjack, multiple jackpot options, bingo, and scratch card titles. Below is an exclusive coverage of what the operator has in store:

Video Slots

You’ll be impressed to learn that out of the thousands of games available in Casino Joy’s collection, most of these are video slots. Top among the selections include stunning slots like

  • Dragons Luck
  • Cash Ultimate
  • Goldilocks
  • Hotline
  • Moon Princess
  • Royal Mint
  • Big Bass Splash
  • Gonzo’s Quest
  • Legacy of Dead

You can also play Megaways titles like Temple Tumble, Big Bass Bonanza Megaway, and Piggy Riches, among other exciting options.

Jackpot Games

Jackpot games are always intriguing, not just because of their huge pot prizes but also their fun features! The good news is that Casino Joy has plenty of jackpot slots in which you can try your hand.

Some of the top jackpot options recommended include 777 Strike, Rainbow Jackpots, Reel King, and Mega Moolah.

Table Games

Fans of card and board games are equally well-catered to at Casino Joy! The platform houses numerous table game titles with hi-tech graphics and beautiful themes. All varieties are covered, including Roulette, Blackjack, and Baccarat.

Interesting variants we reckon you’ll have a good time at are American Roulette, Instant Roulette, Lightning Blackjack, Power Blackjack, and Speed Baccarat, among many others!

The casino also has some of the best poker variants in the industry. Expect titles like Joker Poker, 3 Card Poker, and Poker Lobby.

Are There Any Casino Joy Live Casino Games?

Casino Joy live games

As a matter of fact, yes, the online casino site has a packed live dealers page with some of the best live games to enjoy! The titles breathe life to Casino Joy and bring an experience akin to the best floors of Macau.

Characteristic of live dealer options, all Casino Joy live casino games spot actual croupiers who operate the tables. The gaming solutions also have multiplayer functionality, accommodating numerous participants per session.

Lastly, live chat is common ground here, facilitating in-game communication. To enjoy these features and have a taste of the amazing gameplay, consider playing live dealer titles like Mega Roulette, Lightning Blackjack, Speed Baccarat, and Craps.

You will also find show games like Mega Wheel, Sic Bo, and Spaceman. Sign-up today not to miss out!

Casino Joy Software Developers

Behind the growing collection of 2000+ games and counting, Joy Casino partners with industry-leading software providers to build up its impressive offerings.

Some of the top names working with the casino include

  • Play'n GO
  • NetEnt
  • Microgaming
  • Big Time Gaming
  • Red Tiger Gaming
  • Pragmatic Play
  • Wazdan
  • Push Gaming
  • ISoftBet

All these game providers enjoy an acclaimed/revered status in the industry, explaining the inviting collection of games at Casino Joy best described by superior graphics, engaging gameplay, and enchanting storylines.

Which Deposit and Withdrawal Options Do Casino Joy Offer?

While Casino Joy is fun-packed and spots a handful of impressive bonuses to enjoy, a Casino Joy no deposit bonus is not one of them! As such, depositing cash into your account is the only way you can play games for real money and get actual returns.

You also need to fund your account to claim any of the casino bonuses! The good news is that transacting at Casino Joy is easy peasy.

The casino houses over 15 safe and fully operational payment methods. These include banking solutions like Visa, Mastercard, PayPal, Trustly, Neteller, Skrill, Paysafecard, ecoPayz, Interac, Apple Pay, and Neosurf.

Payment MethodDeposit MinimumDeposit MaximumTime for Deposit
Visa LogoVisa£10£5000Instant
ApplePay LogoApplePay£10£5000Instant
Maestro LogoMaestro£10£5000Instant
Boku LogoBoku£10£30Instant
Paysafe Card LogoPaysafe Card£10£200Instant
Skrill LogoSkrill£10£5000Instant
Neteller LogoNeteller£10£5000Instant
EcoPayz LogoEcoPayz£10£1000Instant
Trustly LogoTrustly£10£5000Instant
PayPal LogoPayPal£10£5000Instant
MuchBetter LogoMuchBetter£10£5000Instant
MiFinity LogoMiFinity£10£2500Instant
Jeton Wallet LogoJeton Wallet£10£5000Instant
Neosurf LogoNeosurf£10£5000Instant
eZeeWallet LogoeZeeWallet£10£5000Instant
Payment MethodWithdrawal MinimumWithdrawal MaximumTime for Withdrawal
Visa LogoVisa£10£15,0001-3 Working Days
ApplePay LogoApplePay£10£15,0001-3 Working Days
Maestro LogoMaestroN/AN/AN/A
Boku LogoBokuN/AN/AN/A
Paysafe Card LogoPaysafe CardN/AN/AN/A
Skrill LogoSkrill£10£15,000Instant
Neteller LogoNeteller£10£15,000Instant
EcoPayz LogoEcoPayz£10£15,000Instant
Trustly LogoTrustly£10£15,000Instant
PayPal LogoPayPal£10£15,000Instant
MuchBetter LogoMuchBetter£10£15,000Instant
MiFinity LogoMiFinity£10£15,000Instant
Jeton Wallet LogoJeton Wallet£10£15,000Instant
Neosurf LogoNeosurf£10£15,000Instant
eZeeWallet LogoeZeeWallet£10£15,000Instant

What Are the Deposit Limits & Payout Times of The Banking Methods?

With the interesting lineup of deposit and withdrawal options, you must be wondering how much you can deposit at Casino Joy and how long it will take for the money to reflect in your account.

Well, Casino Joy deposits start at a minimum of £10 and are instant and free. The maximum deposit limit, on the other hand, is dependent on the payment option you’re using. For instance, VISA, PayPal, Apple Pay, and Trustly allow maximum deposits of £5000, while ecoPayz is capped at £1000.

Conversely, the minimum withdrawal acceptable is £10, whereas the maximum withdrawal limit is £2300 (per transaction).

Lastly, similar to deposits, Casino Joy withdrawals are instant, not unless you are using VISA, Mastercard, Apple Pay, or Bank Transfer. These first three options take 1 – 3 business days to process cashout requests, while Bank Transfer takes 3 – 5 business days.

Is There a Casino Joy Mobile App?

Casino Joy app

Sadly, Casino Joy does not have any mobile apps that you can download and use for iOS or Android. However, it does have one of the best mobile websites (in-browser) that is sure to make the quest for Apps a distant memory.

Interface-wise Casino Joy mobile site is well-designed, spotting a similar outlook to the desktop version. Here you get the full array of slots, table games, and live dealers you have come to expect from the native site.

You can also freely deposit/withdraw cash on the move without experiencing any hiccups.

The only requirement to enjoy these seamless gaming services is a compatible smartphone, an up-to-date browser, and an active internet connection.

Casino Joy Casino Frequently Asked Questions

Is Casino Joy UK a scam?

No, Casino Joy is not a scam – the casino holds British Gambling Commission and Malta Gaming Authority (MGA) licences, proving its legitimacy.

How can I activate my Casino Joy UK account?

You can activate your Casino Joy Casino account by emailing the operator copies of your ID and utility bills.

Where am I supposed to use my Casino Joy bonus spins?

You should use your Casino Joy free spins to play the Pot of Gold slot.

Is there a Casino Joy affiliate program?

Yes, there is a Casino Joy affiliate program you can join and earn at least 35% revenue share.

Does Casino Joy provide credit card payment methods?

Yes, Casino Joy Casino provides players with credit card payment methods like VISA.

Does Casino Joy have sister sites?

Yes, Casino Joy has multiple sister sites, including Casino Masters, Genesis Casino, and Kassu.

Is there a Casino Joy VIP program?

Yes, Casino Joy has a VIP program which you can take advantage of and benefit more from the promo.

How long does it take to register for a Casino Joy account?

It takes less than 5 minutes to register for a Casino Joy account.

What should I do if I lose my Casino Joy password?

If you lose your Casino Joy password, open the Casino Joy login form, click the forgot your password link and change the details.

Casino Joy Company Information

Casino Joy is one of the best gaming sites with a colourful website and fantastic games from top software providers. The platform started operating in 2018 after its launch by Genesis Global Limited, a company incorporated under the UKGC and MGA laws.

It is one of the few multilingual platforms that guarantee safe gambling and fulfilling sessions. The site holds an SSL certificate and has HTTPS protocols to ensure client security. All these features make the gambling platform worth considering.

In Which Countries is Casino Joy Restricted

By now, you should be aware that Casino Joy Casino holds multiple casino licences, allowing it to operate in various countries. But what you don’t know is that even with those gambling permits, the brand cannot operate in:

  • Australia
  • Belgium
  • Bulgaria
  • Czech Republic
  • Denmark
  • Estonia
  • France
  • French Guiana
  • French Polynesia
  • Germany
  • Greece
  • Hungary
  • Iran
  • Israel
  • Netherlands
  • Poland
  • Portugal
  • Romania
  • Saint Martin
  • Saudi Arabia
  • Slovakia
  • Slovenia
  • Spain
  • Switzerland
  • Turkey
  • Ukraine
  • United States

What Are the Available Joy Casino Customer Support and Contacts Methods

According to Casino Joy reviews and customer feedback, the brand is impressive in taking care of its clients! This is by offering quick solutions to their problems and implementing their suggestions where possible. In case of any questions or inquiries, feel free to get in touch with the Casino Joy customer support team using:

💌 Email:[email protected]
Casino Joy contact number:00356 20341518
✍️ Complaints Email:[email protected]
👨‍💻 Live Chat:Yes

All the contact options are responsive, with Email having a response time of up to 48 hours.

Final Remarks and Rating

Though relatively a fledgling in the industry, Casino Joy has all the markings of an online casino success! Our Casino Joy review loved that you get the best array of slots, table games, live dealers, and even bingo, among other selections.

These are well bolstered by reliable deposit/withdrawal options and bonuses for that extra bankroll. Despite a few shortcomings, Casino Joy goes above and beyond to ensure customer satisfaction.

As a result, Casino Joy Casino deserves a rating of 4.1 out of 5.

Visit Casino Joy

Expert Javia Alex
Javia Alex
Javia Alex is an expert-level Copywriter/Editor with a wealth of experience in the iGaming scene. A self-described player advocate, Javia’s player-first mindset, “tell it like it is”, has earned her an oft-cited voice across gambling circles. She frequently works late nights and long hours, fact-checking reviews and pages for accuracy.