Operating as a wholly owned subsidiary of Deck Entertainment B.V., PowerPlay first opened its powerplay.com virtual sportsbook and casino doors online early during 2018 to market and presented its services to audiences from across the globe. Deck Entertainment, registered to offices in Willemstad, operates under a licence obtained from the Curacao eGaming Commission and sublicensed by C.I.L. pursuant to obtaining a Master Gaming Licence.
In addition to having customer service as the company’s primary goal it also proudly offers its members access to a world-class sportsbook and a good variety of casino entertainment products. Admirably, despite being as a young start-up sportsbook, it quickly becomes clearly evident that PowerPlay’s actions remain in line with its customer-centric approach since the company already offers 24/7 live customer support.
Its innovative range of promotional bonus offers all present an exciting but fair challenge, to ultimately deliver a good number of value-for-money deals which visitors should find enticing enough to want to join. VIP’s receive a better than average welcoming offer, in addition to the generous special deals aimed at keeping existing regulars happy and betting or spinning at the casino.
PowerPlay’s sportsbook product offers an extensive variety of sports markets and a complete range of betting options that include a competitive number of pre-match and in-play live betting options covering all the major football events.
How to register in the website?
Punters who are searching for new bookmaking avenues to explore or an additional betting partner will find PowerPlay’s great sportsbook an ideal long-term solution and should make themselves ready for a pleasant sports wagering experience. Thankfully, due to its brief, uncomplicated process, signing-up with PowerPlay never becomes another dull extended chore.
Step 1:To sign-up and register for your first PowerPlay sportsbook and casino account membership, navigate to its homepage and select the white “JOIN NOW” button or simply click on PowerPlay.com. Step 2:This will open a drop-down screen where you need to complete the required blank data fields with your personal details. Step 3:This will include such information as email address, a personal password, full birth name, date of birth and mobile phone number. Step 4:Then you will enter an existing coupon code, choose your preferred currency, confirm you are of legal age, and opt-in to receive Spins, Free Bets, News Letters, and Promotional Bonuses. Step 5:Then select the red “JOIN NOW” button, and you’re done with the sign-up process.
After that, you are free to choose one of the welcome bonuses valid to use at either the casino or the sportsbook division. Consider carefully what your current entertainment preferences are before just choosing one without due thought since the welcome bonuses if used correctly will allow you to explore the casino title library at no cost to yourself or the sportsbook market with its vast variety of betting options.
How to verify your account?
Online gambling entertainment venues such as bookmakers and casinos are bound by and remain subject to the laws, terms and conditions as set out by its jurisdictional licencing body as well as the international laws governing monetary controls and rules instituted by self-imposed independent auditing firms such as eCOGRA.
In the interest of preventing crimes such as money laundering, fraud, underage gambling, identity theft, and a veritable host of others these rule-sets require gambling houses to verify some account criteria upon the first opening of a new account and sporadically again upon receiving any request for withdrawal. Meaning if not immediately after registering, then soon after that, PowerPlay will require you to submit documentation allowing them to verify your age, identity, and residential address accurately.
The bookmaker/casino will block your newly opened account and all monies contained therein until they have positively verified all your details mentioned the above. If you cannot or fail to submit the required documentation, your account will remain locked until such time the verification process completes successfully.
To successfully complete the verification process PowerPlay will require clearly legible scanned copies of the following documentation:
- National Government issued Photo Identification Card, or Drivers Licence, or currently valid Passport photo page.
- Utility, Cheque, or Credit Card statement clearly displaying your residential address.
- Credit Card front displaying first 6 and last 4 digits of lengthy credit card number the remainder of the digits preferably blanked out in the interest of security.
Website review – Design and navigation
Powerplay creates a strong visual statement via its backdrop in rich crimson overtones, offset against contrasting black menu bars and informational displays, it is all populated in bright white text with muted dark grey highlights. The PowerPlay website delivers a striking visual impact that continues to impress on each visit. This type of colour play makes for a glitzy, stylish interface that remains easy to read and capable of delivering a mass of information with pertinent data easily discerned in a single glance.
Maintaining the universally practised, logical central layout to its sports betting informational displays added to by menu bars, and navigational links located at the top, bottom, and sides of each page creates an intuitive familiarisation format that over time became second nature to most experienced online punters. Despite the impact heavy visuals, colour saturated scrolling and static banners located to the top and right of the homepage perform an excellent job of delivering pertinent information on the latest promotional material, and special event offers without becoming distractive or obscuring any other elements on the page.
As logic and convenience demands two main menu bars takes a top centre spot on each page allowing for quick, easy switching between sports markets, betting types, and the casino with its extensive variety of entertainment options. The main menu links include:
- Live Casino
While the secondary menu bar offers up links to the homepage, Live Betting, Football, Tennis, Basketball, Offers, and their impressive live Customer Support staffed 24/7.
PowerPlay undoubtedly did its due diligence with the selection and inclusion of its list of available sports markets and betting options, ensuring for the more significant part they provide a wide range of individual sporting types to offer a multitude of betting options covering most major international competitions, tournaments and events in most popular sporting types.
As new kid on the block, PowerPlay surprises and impresses with its comprehensive list of available sports types that include all the most popular ones such as Football, Tennis, Basketball, and American Football. In addition to its full range that includes golden greats Baseball, Boxing, Cricket, Darts, Golf, Motor Sports, there is Rugby Union & League to name justs a few. The one notable exception to their extensive list of available sporting types is Horse Racing in any shape, flavour, or from, an important issue which they will hopefully soon set right.
With football having long established itself as the most watched sport in the world PowerPlay naturally leans its range of available markets and betting options heavily in the direction of providing football with the centre stage position on its rostrum. Each sporting type covers a cast field of key local, international, European, and American competitions and tournaments comprising of amongst others, the EPL, La Liga, Bundesliga, ATP Tour, Serie A, English Championship, and the Champions League, a compilation covering just about all punter tastes.
How about the odds?
When doing comparative shopping PowerPlay’s odds compete rather favourably in overall consideration of the available market with a few noteworthy exceptions that on occasion offer quite excellent value for money opportunities.
Sports Welcome Bonus – up to $100 Free Bet
As a vibrant young entrant into the global online bookmaking arena, PowerPlay extends a hand welcoming all first-time depositors to its sportsbook by offering them the best currency of all, Free Money without the need to submit any promo code. To become eligible all members including those newly registered as well as those with a long-standing relationship at the casino, are free to claim this promotional bonus. The sportsbook rewards all that make the necessary qualifying deposits and then place their first two single or multiple bets to a minimum value of $5 on any sports markets offering odds of 3.0 or more with up to $100.
The reward paid as a pair of 50% matching Free Bets will automatically become credited to your sportsbook account within 36 hours of the final settlement of your qualifying bets, where-after you may freely use them to place further bets on any sports market.
Now comparing PowerPlay
Experienced punters will know the elevated levels of excitement offered by the action-packed style of an in-play Live betting system, similar to that of pre-match bets just before the finish of a close-run competition only in this instance the excitement continues unabated for the full duration of each bet. The depth of the Live Betting product delivered by PowerPlay ensure experienced punters will have more than ample opportunities to extensively experience its high-pressure environment via coverage of a wide range of events and matches from around the world.
Conveniently and in keeping with its dynamic nature the odds update and change in real-time keeping pace with the current score as each match or event unfolds. Punters even have the option of ramping up the excitement ten-fold by compiling accumulator bets covering a variety of opportunities across multiple events or stay within the confines of one game.
Cash Out option
Punters at PowerPlay have the benefit of making full use of their cashout option, available on a select number of events clearly indicated on the informational betting display. This allows any punter having made a qualifying bet to at strategic moments sell their bet slip back to the bookmaker before the natural conclusion of their bet event and the settlement of said bets to lock in a win or minimise their potential loss.
Live streaming – is it available?
Unfortunately, at this stage of site development, PowerPlay offers no Live Streaming option. If you’re turned on by simultaneously watching the event you’ve placed bets on you are, for the time being, out of luck and will have to make use of good sports streaming channel or remain a faithful patron of your local, national television or cable network.
Currently, the PowerPlay casino product remains a somewhat muted affaire when compared to its above average sportsbook offering. However, the entertainment library continually expands its available entertainment variety via the regular addition of new top-end gaming titles sourced from some of the online gaming industry’s most acclaimed specialist online casino software developments studios. The list of gaming and casino software providers include luminaries such as Microgaming, known for their vast range of unique, high-quality online casino entertainment software. Moreover, Live Dealer specialist developers Evolution Gaming are offered and are recognised for their technological advancements and are known for completely changing the norm and standard of live gaming quality.
The casino lounge offers its available gaming titles in conveniently sorted categories for the sole purpose of providing players with a quick access method. This allows players to find and start playing their favourite types of games and titles that much quicker, without any unnecessary delays of having to search for a specific title from amongst over 160 titles, and still growing, they currently have on tap. The gaming categories include Slots, Table Games, Blackjack, Roulette, Video Poker, Live Dealer, Offers, and Customer Support. Categories that traditionally contain the larger numbers of titles even provide sub-categories or filters to find the title you specifically desire much easier.
Naturally as is the case at any online casino the slots category contains the most massive number of titles and remain the most frequented of all and this one offers a handy filter offering players quick access to Most Popular, New Games, Jackpots, Blackjack, Roulette, and Featured Slots. Its exciting slots library includes evergreen games such as Machine-Gun Unicorn, Immortal Romance, Ariana and both versions of Titans of the Sun. The selection is further bolstered by top quality branded slots such as Game of Thrones, Jurassic World, Terminator 2, Tomb Raider, and the official Playboy slot.
Jackpot chasers will be most happy to hear the Jackpot Section includes all-time record-breaking titles like Microgaming’s Mega Moolah and Mega Moolah Isis, with extra thrills available on Treasure Nile and Major Millions amongst others. All these mentioned titles have one thing in common, a substantial life-changing progressive jackpot known for creating multiple new instant millionaires each year.
Traditional table gaming enthusiasts have a massive amount of fun, thrills, and excitement waiting for them via its well-stocked range of table gaming variety and options which includes a large number of variants of the ever-popular range of gaming types mentioned in our scribblings far above.
New Players casino bonus – 100% up to $200
The forward-thinking team at PowerPlay casino welcomes newly signed, and existing sportsbook members having never made a deposit at the casino, to now join them at the slots or tables with a healthy up to $200 in free additional money boosting their wagering budget by a full 100%. To qualify for receiving this generous offer remains a straightforward process needing no bonus code, where players making a minimum deposit of $10 or as much as $200 will in return receive a most welcome 100% deposit matching bonus.
To receive the offer players will first need to opt into the promotion via the Offers page and the free bonus should automatically reflect in your account balance and remains bound by a wagering requirement of 60x bonus value.
Due to its superior levels of immersive player experience and its highly interactive nature, Live Dealer gaming has become one of the most popular and sought-after entertainment additions to any successful modern casino. In this instance, PowerPlay has provided in spades by delivering an excellent Live Dealer product with numerous titles and variants sourced from the undisputed world number one developer in Live Dealer solutions, Evolution Gaming. Evolution’s Live Dealer product still retains its currently unassailable position as the cream of the global crop and PowerPlay features a substantial number of their Live Dealer titles in addition to several game types and variants from Microgaming.
This leaves members at PowerPlay exposed to some of the best Live Dealer products currently available in the market. Featured game types include a wide range of variants of the following Live Roulette, Live Blackjack, Live Baccarat, and Live Casino Hold’em.
Live Dealer aims to provide competitors with the best possible table gaming experience right from your own lounge or wherever you prefer. Specialised table gaming adapted broadcast studios pipe live streaming HD video feeds of gameplay hosted by human croupiers, with the player views comprising of multiple camera angles supplied via lag-free, low-latency, broadband directly to the comfort of your home.
Currently, PowerPlay features a rather reduced number of online financing solutions but still delivers a number of the universally most popular and most trusted methods as detailed below.
|Payment Method||Deposit Minimum||Deposit Maximum||Time for Deposit|
|Direct Bank Transfer||€15||€2500||Instant|
|Payment Method||Withdrawal Minimum||Withdrawal Maximum||Time for Withdrawal|
|Visa||€10||€100,000 in a 7-day period||up to 3 days|
|MasterCard||€10||€100,000 in a 7-day period||up to 3 days|
|Maestro||€10||€100,000 in a 7-day period||up to 3 days|
|EcoPayz||€10||€100,000 in a 7-day period||2-5 days|
|Direct Bank Transfer||€10||€100,000 in a 7-day period||72 hours|
|Neteller||€10||€100,000 in a 7-day period||up to 24 hours|
|Skrill||€10||€100,000 in a 7-day period||up to 24 hours|
|Interac||€10||€100,000 in a 7-day period||up to 48 hours|
Interac, Neteller, Skrill, EcoPayz, MasterCard, Visa
Mobile website version
Its mobile portal delivers a sportsbook-punter experience well above the norm offing a flexible, comprehensive online sportsbook and casino entertainment solution that remains a pleasure to use.
Its excellence of design makes PowerPlay’s mobile solution the desired item to any serious punter or casino player. The company chose to waive the previous necessity for dedicated mobile apps due to its modern software incorporated into the site from the start. Subsequently, the site is HTML5 based which makes it fully cross-platform compatible to all latter-day mobile smart devices.
Mobile users receive a fully comprehensive array of functions and features, which combined with user-friendliness makes for an excellent punter-bookmaking experience near as good as that of its full website.
PowerPlay as of yet offers no official affiliate partnership program, undoubtedly a matter soon to be rectified considering the home site already incorporates a page for its prospective affiliate program.
Due to my current situation I do not own a mobile device or PC, can I place my bets via telephone?
Unfortunately, PowerPlay offers no telephonic betting system.
How long will it take for customer support to respond to a query sent via email?
PowerPlay’s customer support agents remain available 24/7 with the sole purpose of ensuring you receive a response to any query format within minutes.
What should I do if I have any problems with a deposit not reflecting in my account?
I recommend you contact one of the customer support agents immediately via any of the numerous available methods most suitable to you.
If I sign up with PowerPlay as a member, am I indebted in any way?
No during the sign-up process you only need to accept to abide by the rules of the bookmaker as per their terms and conditions.
How can I be sure my personal and financial details remain confidential of I sign up?
PowerPlay undertakes never to share any of your details with any third parties unless required to do so by court order in aid of the police during a crime investigation.
If I need to change my personal data after signing up how do I go about the matter?
You may change many of your details under the “My Accounts” tab after signing up with PowerPlay, under special circumstances, please contact customer support.
Must I deposit money into my sports betting account directly after signing up for the first time?
No, there is no need for an instant deposit, you are free to transact the task at your leisure.
After making a deposit, do I need to confirm it with customer support?
Yes, you may contact any of the customer support agents, it will assist with speeding up the processing time.
Customer care and support
PowerPlay in disagreement with its young upstart status it takes customer service seriously enough to provide a professionally staffed customer support centre 24/7, this flies in the face of many other long-established online bookmakers who still offer no live solution. Members in need of speaking to one of the professionally trained support agents have several options available to them including onsite instant chat, WhatsApp, email, and the social media platforms – Facebook/Instagram/Twitter. If you wish to possibly solve your own query its extensive FAQ section may just provide an answer.
The support agent that came to our rescue seemed friendly and helpful, certainly knew their facts well enough to address all our questions straight – away and initially responded within just a few seconds.
Final rating and conclusion
If PowerPlay builds on its early success with the same gusto, it performed its highly professional startup the future seems bright for this young bookmaking company, because punters love to tell their friends about the great service they received. The few shortcomings and omissions such as its lack of horseracing coverage and missing live streaming function for punters following their in-play betting results and fixtures may soon receive rectification if they keep up the pace, and the good work they’ve accomplished to date over such a short period. Its above-average sportsbook product and casino may also continue to benefit from its continued drive for excellence, to expand to a point where it fully matches those of leading sportsbook providers. Considering our pleasant experience and good mobile services we rate this young blood a solid 7.9/10.