SportPesa is a relatively new brand in the sports betting business. Having been recently launched in 2014, the company has been leveraging on technology to rapidly rise among the big boys in the sports betting business, and you can now frequently spot the brand in several major English Premier League matches. It has acquired a loyal customer base due to their high-quality betting products in place.
How to register at SportPesa?
Before you begin exploring and playing at this site, it is essential you get your account up and running. The first step to this is registering an account through the SportPesa desktop website or mobile platform. The account registration process is quite easy, and you can get done in a couple of minutes.
If you are browsing from the desktop version, follow the step-by-step guide below to get your account up and running:
- Step 1: Click the blue ‘Join Now’ button placed at the top right corner of the home page.
- Step 2: A small pop-up window will appear with an online form that you should fill in your details. Here you will be required to provide details such as your email address and preferred username and password.
- Step 3: The third and final step in the registration process is where you provide more details about yourself including your full name, date of birth and address details.
If you are browsing from a mobile device such as a smartphone or tablet, you can as well register an account. Start by clicking the ‘Home’ button from the main page then click the ‘Register’ button. The rest of the account registration process is more or less like that on the desktop site. We will expound more on the use of the SportPesa mobile version and mobile app in the next section of this review.
Once you have successfully submitted your details through either of these platforms, you will an email within minutes confirming that an account has been register. You can now log in to your account and start exploring the betting and gaming options on offer here.
Activating and verifying a new account
Account registration will grant you temporary access to the SportPesa services. Once you have registered an account, you straight away make a deposit and start betting in their sportsbook, live casino, and casino games. But you will eventually realise that some critical functions on the website such as withdrawals are limited. That is until you verify your account.
Account verification is an industry-wide process that is used by e-commerce platforms transacting real money to validate your identity and also prevent money laundering. In the online betting industry, this process is also used to ensure you are of the legal age limit to participate in betting and any form of gambling.
For the verification of your SportPesa account, you will need to provide them with a valid ID bearing your photo. That could be either your national ID, driving license or password. You will also need to send a copy of your credit or debit card. While scanning the card, you should ensure you capture the first six or last four digits, your name on the card as well as the card’s validity period. The third set of documents to provide is proof of address. For this, you can use either your utility bills or bank statements that are no older than six months.
Copies of these documents can send to the customer support team via post, but the simplest and fastest way is through an email. Once submitted, you should expect feedback on your account status within the next 48 to 72 hours. If the documents meet the requirements, you will receive an email confirming this, and your account will set for use and withdrawals.
How to recover a lost password?
If you previously had an account with SportPesa but cannot remember your login password, then you should not worry about creating a new account. Provided you remember the email address used in setting up this account, you can easily reset your account’s password in less than five minutes. Start by clicking the ‘Login’ button at the top right corner of the page. In the small pop-up window that appears, click the ‘Forgot Password’ link. You will then be requested to provide your account username and email address. An automated mail is then generated and sent to your registered email address, with a new password that you can use to log in at the SportPesa website.
After login in with the new auto-generated password, you should ensure you reset it to your personalised password that is strong to hack but easy to remember.
Website Design – Navigation and Structure
SportPesa has a primary and easy-to-use website — the site designed in a blue theme with white texts. The blue appears in different shades highlighting the various sections of the site. At the very top of the home page is the main navigation menu bar with links to the Sports, Live Betting, Casino, Live Casino, Promotions, VIP and Blog sections. The main site is generally made up of sliding banners highlights the key products offered at the site. You can click on these banners to jump directly to that particular product or promotion being a highlight. As usual, the ownership and licensing information provided on the lower end of the homepage.
Generally, the SportPesa site is easy to navigate and find your way from one section to another. It is also worth noting that the SportPesa website is currently available in English only. That is probably because the company’s main business interests in Europe are in the UK market and not other non-English speaking countries. There is also an interesting blog page where you can get the latest news articles and reviews in sporting and casino business. That is a significant resource centre to help you keep up with any changes in the business.
One negative aspect that is quite noticeable is the loading speed. When switching from one page to another, the site tends to take quite some time loading, with a hideous spinning wheel appearing alongside the Sportpesaa logo as the page loads.
As the company’s name suggests, the brand is all about sports betting. Sports betting is given more prominence here than other betting services such as an online casino. The sports betting section is quite expansive, with a long list of sporting categories available to bet.
The layout and user interface of the sportsbook section is quite good with lots of white space juxtaposed against the blue theme. That makes the page accessible to the eye as you can quickly point out the various sections on the site. There is a results page where you will find the results from as back as seven days ago across all the sports, tournaments and leagues offered in this sportsbook. Alongside the result, pages are a statistics portal that breaks down various stats and key pointers about a team, competition, tournament or league. If you are good at sports betting, you can use these two pages as resource centres to make informed bets.
From the onset, SportPesa showed great interest in football. Besides their recent ventures in Formula 1, SportPesa has mostly been involved in football more than any other sports. This bias towards football is evident even in the design of their sportsbook. Football is the largest category of sports offered here. With SportPesa, you can bet on nearly all leagues around the world. These include leagues and tournaments in Africa, Asia, South America, and the US alongside the most popular European leagues such as EPL, Bundesliga, La Liga, and Serie A.
But this massive focus on football should not lead you to think this is all SportPesa has to offer. You will find a complete lineup of various sports here. These include:
- Horse racing
- Ice hockey
Noticeably missing from this long list of sports categories is e-sports, which quite a famous betting market around the world. Nonetheless, you can still make do with the virtual sports category. Inspired Inc. powers the virtual sports offered here; thus you can expect to find quality 3D animations. These include virtual football, virtual horses and virtual greyhounds.
While doing this review, our team was impressed by the nature and variety of betting markets available at SportPesa. Whether you are interested in football betting or any other sports category, you will find all the betting markets you could ever think. For instance, each of the football matches features up to 100 different betting options, cutting across the markets in 1X2, O/V, HT/FT, Total Goals Scored, Cards, Corners, Both Teams to Score and Double Chance.
When it comes to the racing events, SportPesa also gives a good range of betting markets to play in. For instance, in the horse races, you can place Win Each Way bets, Forecast bets and also Tricast bets. The same case applies for other racing sports as well such as motor racing and Formula 1.
With the SportPesa sportsbook, you can modify the way you view the odds to either fractional or decimal. In terms of the value offered, we realised most of the odds offered by SportPesa had a slight margin above the market average prices. Besides, you will be getting some enhanced odds through the SportPesa Price Blast, a feature that we have explained in more details in the section below.
Sports Welcome Offer – Bet 10 Get 10
As a new player on this platform, you will welcome with a sign-up bonus that gives you a free bet after your first bet on the platform. Labelled the Bet 10 Get 10, this is the SportPesa sportsbook welcome bonus package that gives you a free token bonus after your first bet of minimum £10. To qualify for this bonus, your first deposit must be of at least £10. The bonus token is also £10.
It is also important to note that the offer will apply to deposits made via credit or debit cards only. The qualify bets must be placed on a single win event. Then, the £10 token should be used in 5 days, as you can bet on sigle or combo events with it.
In-Play Betting on Sports
In-play betting is a significant sector of sports betting today. Placing bets on live events has become such a lucrative way of betting, especially if you are any good at analysing the sporting action. With SportPesa, you can as well place bets on live matches, in addition to the standard pre-match bets.
The in-play betting feature is made available across nearly all sporting categories. When you click the ‘Live Betting’ tab in the menu bar, you will present with a full list of live events going on for which you can place live bets. In addition to the regular in-play betting markets on football, tennis, cricket, and baseball, here you can also place in-play bets on rare events such as e-sports.
Cash out Option
Cashing out on bets is also another trick that you can use to boost your wins. Through cashing out, you will be claiming a portion of the payout money, allowing you to recoup your stake with some additional profit, rather than waiting for the game to end and watch your money burn away. With the SportPesa platform, you can use the cash out option extensively.
Just click on the ‘My Bet’ section in your account. Here you will see a list of all active bets that you have placed. From this section, you will see the cash out button placed alongside each of your active bet slips.
However, you will realise that the cash out option will not be available for all events in the sportsbook.
Live Streaming – Is it available?
Currently, SportPesa does not offer any live streaming services for their sportsbook. The only kind of live video streams you will find here are in the virtual sports section. With virtual sports, you will have HD quality video streams of virtual football, virtual greyhounds and virtual horse racing. If you entertained by watching simulated sporting action, then this is a section worth checking out as you will be getting round-the-clock action.
SportPesa Price Blasts
As hinted earlier in this sportsbook review, SportPesa gives you the chance to get enhanced odds every day. The company has come up with a program named the SportPesa Price Blasts. In this offer, they come up with a list of specific events on each day that will be assigned enhanced odds, usually doubling the average market prices. The events in the prices blasts could be in any category, not only limited to football.
To view the events with the enhanced odds for the day, click the SportPesa Price Blast tab in the sportsbook section. It is important to note you can only claim one such bonus a day but cannot bet on a series of such events.
The SportPesa website is also home to an online casino. The first thing to check when reviewing an online casino is the depth of the games catalogue. With SportPesa, you will have over 300 online casino games. Microgaming, Evolution, and PlaynGo power the games offered here. This collaboration of top gaming software providers helps to bring about some much-needed variety in terms of the nature and quality of the game on offer.
The most extensive section in the SportPesa online casino is the slots, where you will find well over 300 games. These include some popular titles such as Immortal Romance, Book of Dead, Wild Melon and many other Hollywood themes games. This vast collection brings together both classic 3-reel slots and multiple reel video slots.
If slots are not your forte, then you can check out the table games section where you will have up to 18 different types of blackjack, roulette, baccarat, and poker. If you feel like lady luck is on your side, SportPesa casino has about 14 jackpots where you can have a shot at life-changing prize money. Some of the favourite games you will find in the jackpots section include Fruit Fiesta, King Cashalot, Mega Moolah, and Mega Moolah ISIS.
Live Casino Section
In addition to these regular online casino games, SportPesa also has a live dealers section. The live casino here powered by the same top of the range software providers. Thus you can expect to find equally good quality live dealer games. The live casino has a total of 7 different live dealer table games.
Some of the table games worth checking out here include:
- Live American Roulette
- Baccarat Live
- Blackjack Live
- Salon Prive Blackjack
In addition to these entertaining table games is the Dream Catcher game, which has turned out to be one of the most popular live lottery games.
Deposit and Withdrawal
The SportPesa cashier section is not the most flexible you will find out there. Here, the payment options are limited to only e-wallets and credit and debit cards. The company does not accept deposits or withdrawals through alternative means such as bank transfers.
It is also important to note that withdrawals can only process through the same method as the one you had used to make the deposit. That means if you use an e-wallet to deposit, the spoils from that deposited money can only withdraw through the same e-wallet.
We have compiled the table below as a quick guide to the payment options available here with their respective limits:
|Payment Method||Deposit Minimum||Deposit Maximum||Time for Deposit||Minimum Withdrawal||Withdrawal Maximum||Time for Withdrawal|
|Neteller||£20||£5000||Instant||£10||£5000||Up to 24 Hours|
|Skrill||£20||£5000||Instant||£10||£5000||Up to 24 Hours|
SportPesa Mobile Version
If you are into gaming on the go through your mobile phone, then you will be glad to learn that SportPesa has developed a dedicated android mobile app. Gamers can access the app in the UK through the Google Play store. The app download process is quite easy as you will go about as you would with any other ordinary android app. iOS users are however left out as there is no such app for them.
Instead, if you are using an iPhone or iPad, you can still enjoy gaming on the go through the mobile version of the SportPesa website. The SportPesa website has been optimising for mobile viewing and browsing. That means that you can conveniently browse the site from any regular mobile browser and access all the gaming and betting services through your mobile phone. For Android users as well, this is also an excellent mobile gaming alternative if you do not wish to go through the hustle of installing an extra app.
Online gaming has helped many build their careers around affiliate marketing jobs. If mastered, this is a line that can see you earn some impressive passive income on a regular. Ace World Gaming manages the SportPesa affiliate program. That is an affiliate management program that has been in the business for quite some time now. Ace World Gaming is the force behind the affiliate programs of some other major online gaming brands such as 12Bet, Setantabet, Ole777, and BetVision. With such a lineup, then you can expect to find quality with this program.
To register as a SportPesa affiliate marketer, you will, therefore, have to go through the Ace World Gaming website. Registration is a 4-step process that entails filling an online form through the link, so you can follow it. Once you have provided your registration details, you should expect feedback within 72 hours.
Ace World Gaming pays out commissions of between 25% and 45% in a tiered structure which based on the net revenue generated from your referrals. You can rise through the levels as you bring in more traffic to the site.
The program has a readily accessible support team on standby, and you can reach them easily via the email address [email protected].
Frequently Asked Questions
Do I need a bonus code to activate the sportsbook welcome bonus?
No, the bonus free bet money is automatically credited to your account if you make a deposit that meets the stipulated conditions. Sometimes, you might need to log out then log in again for the free play money to reflect.
If I accept a bonus, can I later opt out or cancel the offer?
Yes, but you should note that opting out of a promo will result in you forfeiting any wins accrued from that particular bonus.
Am unable to login as I cannot remember my account username. What should I do?
While the password reset process is much more comfortable and you can do it by yourself, recovering a lost username will require you to contact the SportPesa customer support team. They will assist you with improving access to your account.
Does the site have an option for setting betting limits?
Yes, you can set daily or weekly betting limits for yourself.
What is a ‘Bonus Token’ and how can I use it?
Bonus Token is a bonus code that you can use as your stake money. When placing your bet, below the bet slip, you will see a section prompting you to use a Bonus Token. The value of the token will thus consider as your bet money.
Can I change the mode of payment used for my account?
That is only possible when making a new deposit. The mode payment you use for your deposit will be the same mode of payment for withdrawal. You cannot change in between until you exhaust such a deposit.
Do I need a .apk file to install the Android app?
No, the SportPesa app is readily available in the Google Play store, and therefore you can install it just like any other regular android app. You will not need any individual .apk files.
The company has its roots back in Nairobi Kenya, where the parent company, Pevans East Africa, is headquartered. The company came about as a partnership between Kenyan, Bulgaria and American investors with a keen interest in sports betting. Over a few years of existence, the brand has been extensively involving in African football and sponsorship deals running into millions. Recently, the brand spread its wings to the European market. SportPesa is now in sponsorship deals with major EPL teams such as Hull City and Arsenal, and they are currently the anchor brand on the Everton shirt.
These strategic partnerships have gradually opened the doors for SportPesa in the European betting markets, mainly the UK where the brand is competing actively against other older and more established brands. This growth has seen SportPesa diversify their products also to include an online and live casino, thereby making their site a comprehensive online gaming portal.
SportPesa operates in Europe in partnership with TGP Europe Limited, the company charged with running the day-to-day business. The Gambling Commission of Great Britain licenses their online gaming and gambling services.
SportPesa offers 24/7 customer support to its clientele. There are many ways to reach out for help while playing here, including emails and live chats. While doing this review, we did a test run on the responsiveness of the support team. For the live chats, it takes an average of 3 minutes to get an agent to attend to your query. This relatively longer than most customers would appreciate. Emails, on the other hand, are responded to within 24 hours.
Although it takes time for you to get an attending agent, we found them to be quite polite and informed, with the ability to offer first-touch solutions.
Currently, it does not seem like SportPesa offers any customer support services through phone calls. That leaves gamers with the option of using emails and live chats only.
You will find the live chats icon placed at the bottom right corner of any landing page of the SportPesa site. Impressively, the live chat portal is active 24/7.
For customer-related complaints, you can also send an email to [email protected]. If you are required to send any documents for the verification of your account, you should use the email address [email protected].
Conclusion and Rating
SportPesa is a relatively new online gaming platform that has joined the market with a bang. From their involvement in top tier football team to sponsoring Formula 1 event, the brand has shown great ambition with its endeavours. In terms of the services offered to gamers, we can applaud Sportpesa for developing a comprehensive online gaming platform with multiple betting options. The sportsbook is well structured, and the odds tend to be slightly above the average prices.
Some of the areas of improvement here would be in terms of the website’s design and loading speeds. It would do this ambitious brand more justice if they had a faster and intuitive site. Also, the cashier section is a bit rigid with the payment options offered. Our final verdict is 8/10.