EnglishThe BetXchange brand is a popular betting company in South Africa. It began as Keith Ho Racing and still currently operates more than 15 betting shops across the country. In addition to horse racing, which the founding company is known for, close to 30 other sports are featured on the website. Registration takes just three minutes and you won’t need FICA verification to start betting.
However, it’s required that you complete this step before withdrawing any winnings from your account. For such a reputable brand with the backing of multiple SA regulators, playing here was definitely worth it for me. As you read on, you’ll learn more about the platform from my experience and then decide if it’s a good fit for you.
What’s to Like About BetXchange
The theme and design of the platform was the first thing that caught my attention during my BetXchange reviews. It’s compact, with multiple menus that offer access to every betting section straight from the homepage. Despite the ease of navigation on mobile browsers, the sportsbook also offers a native Android application that can be downloaded for more convenience.
The supported banking options are equally impressive and include credit/debit cards, vouchers, and electronic transfers. All payments are secured fully, and I particularly liked how the site operates with backing from multiple South African gambling regulators. On the sportsbook, I found close to 30 sports, including popular options like soccer, rugby, and cricket.
There’s also a racebook, where you can bet on international horse races, live dog racing, and greyhounds. For casino players, the BetXchange Casino section has over 1,700 games from top developers like Evolution and Pragmatic Play. If you should ever need assistance, the support team can be reached via live chat, email, or the BetXchange contact number.
- Pros
- Downloadable mobile app for Android devices
- Access to Sportradarβs statistics centre
- Supports live streaming on selected events
- FICA verification not required for deposits
- Features a racebook for horse racing
- Low deposit limit of 10 ZAR
- Cons
- No mobile application for iOS devices
- Minimum withdrawal limits of 100/500 ZAR
- No extra security features like 2FA
BetXchange Betting Sections
In addition to offering excellent services with over 15 BetXchange branches across SA, the online platform caters to various interests. Below are the main betting sections I found on the website:
- Sportsbook: Sports fans have access to a selection of around 30 sports to bet on live or pre-game. This includes both local and international competitions in soccer, cricket, rugby, and niche genres like lacrosse and futsal.
- Casino & Live Casino: The casino section features classic and modern BetXchange games from 12+ software providers. The featured options include slots, scratch cards, live casino, and RNG-powered table games.
- Racebook: If you’re a fan of equestrian sports, you can place bets on the latest meets and horse racing events in this section. BetXchange also features and provides betting opportunities on races involving greyhounds and live dogs.
BetXchange Sports Betting
At BetXchange South Africa, sports betting is the main product offered by the bookmaker. It’s the first section you’ll see when you visit the website, with its lineup of traditional sports, niche sports, and some eSports. Unlike other betting sections, the UI on the sportsbook is accompanied by fancy sounds when clicking menu buttons.
- American Football
- Aussie Rules
- Awards
- Baseball
- Basketball
- Boxing
- Cricket
- Cross Country Skiing
- Cycling
- Darts
- eSports
- Football
- Formula 1
- Futsal
- Golf
- Handball
- Ice Hockey
- Lacrosse
- MMA
- Olympic Games
- Politics
- Rugby
- Ski Jumping
- Snooker
- Specials
- Speedway
- Table Tennis
- Tennis
- Volleyball
- Water Polo
- Horse Racing
The top horizontal menu bar has a hamburger button to the left, followed by categories, such as βIn Playβ, βOutrightsβ, and βStatisticsβ. Just beneath this, you’ll notice another scrollable bar carrying a list of the sports covered on the website. A unique filter for odds, which I haven’t come across on many sites, is also available on BetXchange.
The tool allows you to choose the BetXchange fixtures you want to view by selecting a minimum and maximum odds limit. You can also sort pre-match events by choosing your preferred kick-off times from options like 3 hours, today, tomorrow, or weekend. By my count, over 500 leagues and competitions from 60 different countries are covered on the website.
The interesting part is that it’s super easy to bet on anyone you want just by selecting the country and corresponding league. Despite the extensive number of events, navigation is quick and pages load in seconds. On mobile devices, the bet slip is placed at the top-right and also at the bottom to allow for easy reach.
The bet slip supports betting on a single BetXchange fixture, multis, and system bets. You can also create a bet code to share with friends by clicking the blue βBook a Betβ button after entering your selections. To successfully place your bets on the slip, follow these steps:
- Choose a sport to bet on from the main lobby and select a league/competition.
- Pick an event (live or pre-game) from the list and click it to view all available markets.
- Make your choice from the featured betting options and click the odds that match your prediction.
- After adding selections, enter your stake by tapping +/-, or you could simply type it in.
- Look at your potential returns and check if everything else is as you want. Now click βPlace a Betβ to lock in your wager.
BetXchange Betting Odds
The betting format used on the BetXchange website is the traditional decimal format common in South Africa. I didn’t find any way to change it, and you won’t need to because it’s probably the easiest to read. Each BetXchange fixture has a set of sports markets you can bet on, and each market offers multiple odds depending on the available predictions.
To know if the odds at BetXchange were competitive, I compared similar markets and events across different sportsbooks. The table below shows an overview of the odds at several competitors compared to BetXchange:
| Sport | Match | BetXchange | Hollywoodbets | ZarBet | PantherBet | Betfred |
|---|---|---|---|---|---|---|
| Soccer | Chelsea FC vs. Everton FC (3 Way) | 1.69 4.00 5.20 | 0.65 2.45 4.00 | 1.64 3.81 5.10 | 1.64 3.81 5.10 | 1.67 3.90 5.00 |
| Cricket | South Africa vs. Ireland (Winner) | 1.08 8.00 | 0.08 6.50 | 1.065 7.70 | 1.06 7.70 | 1.08 7.50 |
| Rugby | York Knights vs. Hull Hull Kingston Rovers / (1×2) | 5.40 28.00 1.11 | 5.20 34.00 0.14 | N/A | N/A | 6.60 35.00 1.14 |
| Basketball | Oklahoma City Thunder vs. Phoenix Suns (Winner) | 1.11 7.38 | 0.09 5.60 | 1.09 7.20 | 1.09 7.20 | 1.10 6.80 |
| Basketball Tennis | Alan Jesudason vs. Francisco Perez (Winner) | 1.13 5.90 | 0.10 3.70 | 1.12 5.35 | 1.12 5.35 | N/A |
BetXchange Comparison Table
BetXchange Sports Betting Markets
- Soccer β 3 Way, Total Goals, Double Chance, Both Teams to Score, Draw No Bet
- Cricket β Winner, Will there be a Tie, Most Sixes, 1st Dismissal Method, Most Fours
- Rugby β 1×2, Winner, Double Chance, Handicap, Draw no Bet
- Basketball β Total Points, 1×2, Winner (incl. OT), Handicap, Away Total Points
- Tennis β Winner, Set Winner, Total Games, Home to Win a Set, Handicap Games
| Sports | Hottest Markets |
|---|---|
| Soccer | On the BetXchange fixtures PDF, the 3 way market is the most popular choice because it offers options for a win, loss, or draw outcome. The total goals betting option is also common and lets you predict whether the number of goals at full time will be more or less than a benchmark. |
| Cricket | The winner market in the BetXchange cricket betting page is a simple decision between the competing teams. You can also predict the game will end in a draw by betting on the βwill there be a tieβ market. |
| Rugby | In rugby, 1×2 and winner markets are the most common and simplest betting options you can go for. Both are similar because they let you choose a winning team, but 1×2 offers the extra option of a draw to level the playing field. |
| Basketball | Basketball is about racking up points, so the total points market lets you predict how many points will be accumulated by the end of a game. There’s also a 1×2 option, which is common because you can use it to predict the winning team or if the match will end in a tie. |
| Tennis | In tennis, when you bet on the winner market, you make a straightforward prediction of the overall winner. With set winner markets, however, you focus on just the winners in each set (first, second, and so on). |
Live Betting Section
Hundreds of live BetXchange fixtures across various sports are featured on the website. To access the page, simply click the βIn Playβ tab on the top horizontal menu bar and a list of all currently airing events will be shown. You can streamline your search by choosing the sport you’re interested in from the scrollable horizontal list below it.
It’s important to note that not every sport covered by BetXchange will be listed here. Only those with matches that are being played at that time are visible. As part of my BetXchange reviews, I focused on the live soccer page because it has the most games. The layout and arrangement are simple, and navigating the section is pretty smooth.
Although I didn’t come across any games being live-streamed, the support staff I communicated with confirmed that this feature was supported. For events without broadcasts, you can still monitor progress in real-time by viewing the βTrackerβ screen. You can access this by clicking the particular match, and you’ll also be able to view live statistics for the event.
When it comes to placing live bets, the system impressed me by how quickly it accepts wagers. There are no lags or downtimes, as the odd values refresh instantly in response to real-time changes in a game. Should you not be fast enough to enter your bet and the odd moves, you’ll get a notification to this effect.
Useful Betting Features
Whether youβre betting on live or pre-match markets, you can improve your overall chances of success by using some features. It’s not a guarantee that you’ll win your bets, but BetXchange offers these tools to enhance the experience. They include:
- Cash Out β After placing a bet, you can initiate a payout without waiting for a game to end to reduce losses. When available, the cash-out feature lets you withdraw your initial stake alongside any wins accumulated at that point.
- Bet Builder β This feature allows you to combine multiple selections from a single match into one customised bet. The odds for each leg are combined and if all your predictions turn out to be correct, the payout will be much bigger.
- Book a Bet β With the bet booking feature, you can create a unique code for your bet slip and share it with friends. When you do this, other bettors who enter the code on BetXchange will automatically be able to wager on the same selections and odds.
- Live Match Tracking β The live match tracker provides real-time updates on ongoing events to help you bet smarter. It includes graphic visualisations, live stats, and expert insights from professional punters on each match.
Horse Racing Section
The Keith Ho BetXchange horse racing page is custom-built to deliver bespoke race fixtures from around the world. On the BetXchange Keith Ho section, horse racing events and races are sorted into three main categories. This includes meetings (races due to begin shortly), next races (races set to start in the next 24 hours), and results (completed races).
Various countries and racetracks are covered here, including South Africa, the United Kingdom, France, and the US. Although horse racing bets are a bit complicated and different from regular betting markets, you’ll find brief explanations at the bottom of the page. Some common terms you’ll come across are starting price (SP), win bet, place bet, fixed odds, and tote odds.
BetXchange Tips
Online betting, like other forms of gambling, is an entertaining activity where winning is based on luck. However, you improve your overall betting experience by incorporating some proven tips. Over time, implementing these strategies has helped me overcome the strains that come with losing.
Here’s a look at the top tips to note before betting at BetXchange South Africa:
- Don’t go in blind: Before placing any sports bets, take some time to research the teams and players participating in the event. Check the head-to-head records and player statistics to know who’s heading into the game stronger.
- Only place bets you can afford to lose: Just because you have enough money to bet with doesn’t mean you must stake it all. Winning is never guaranteed when betting, so stick with bet amounts you know won’t hurt if you lose them.
- Opt for simple markets: If you’re just starting as a new user at BetXchange, go for betting options with straightforward outcomes. Markets like winner, 1×2, and total goals are some of the easiest to bet on, and they come with reduced financial risk.
- Place bets on futures: Although live markets often have more competitive odds, some of the best prices you’ll get are in futures. Once in a while, place wagers on outright outcomes like the World Cup winner or the Premier League top four.
- Don’t always bet on favourites: Popular teams may seem like the safer choice to bet on, but only do this if the data backs it. It’s better to consider the history between teams, match location, and player fitness before choosing who to back between the favourite and underdog.
BetXchange Casino & Live Casino
The BetXchange Casino section features a 1,700+ selection of games developed by some of the best providers in the industry. Unlike the sports page, there’s a data saver option you can toggle on to save your mobile data. Using this feature allows games and thumbnails to load faster but with lower-quality graphics.
In addition to BetXchange slots, which occupy most of the library, there are 100+ live games from Evolution that offer a taste of real-life casino gaming. Various types of classic tables, like blackjack and roulette, are also available to play.
- AGT
- Amatic
- Bet Games
- EGT Digital
- Elbet
- Evolution Gaming
- GlΓΌck
- Pragmatic Play
- Spinomenal
- Spribe
- Tom Horn Gaming
- Yggdrasil Gaming
You can quickly find your favourite BetXchange games by using any of the filters on the page. This includes category filters, provider filters, and an advanced search tool. I was also impressed by how the betting limits were visible on the thumbnails of most games. This makes it easier to know the games that suit your budget just by looking at them.
Here’s a table showing some top games from each category along with some details:
| Game | Category | Software Provider | RTP | Betting Limit |
|---|---|---|---|---|
| Gates of Olympus: Super Scatter | Slots | Pragmatic Play | 96.50% | R0.20 β R100 |
| 777 Strike | Slots | Evolution Gaming | 95.80% | R0.50 β R1,750 |
| Auto-Roulette VIP | Live games | Evolution Gaming | 97.30% | R2 β R100,000 |
| Dream Catcher | Game shows | Evolution Gaming | 95.65% | R2 β R50,000 |
Additional Betting Sections
In addition to sports betting and casino gaming, more BetXchange games can be found in other sections on the website. They include:
- Aviator: This widely popular crash game from Spribe occupies a dedicated page on the website. The game currently has a partnership with the UFC and features an xRace mode, which you can join to win amazing rewards.
- Lucky Numbers: In this section, you can bet on local and international lotto games in regular draws or draw sums. Some featured games include the South Africa Daily Lotto, South Africa Powerball, and the BetXchange lunchtime results in the UK’s 49s.
- BetGames: The BetGames section allows you to bet on live casino and game shows that take place at regular intervals. All draws take place in real time in featured options like Lucky 7, War of Bets, Dice Duel, and Wheel of Fortune.
- Virtual Games: In addition to BetXchange Lucky Numbers, you can bet on instant-win virtuals and earn payouts instantly. The virtual games available on the website include Spin & Win, Rapid Spin & Win, Keno, and Winner’s Wheel.
How to Sign Up at BetXchange?
Registering a new account on the platform is a simple process. There’s a single form where you must provide some personal BetXchange login information to gain access to the site. You won’t need to upload any BetXchange FICA documents at this stage, but they’ll be required before making your first withdrawal.
BetXchange Registration Bonus
Registered SA customers at BetXchange are eligible to claim sports and casino bonuses after signing up. It starts with a welcome bonus and extends to various ongoing promotions for existing users. You don’t need a BetXchange promo code to claim these bonuses, but you must meet any deposit requirements associated with each offer.
- Max. Amount: R20 000
- Percentage: 100%
- Min. Deposit: R10
- Min. Odds: 1.90
- Wagering: 1x
Payment Methods
Over 10 banking options are accepted for payments at BetXchange South Africa. These payment systems include vouchers, credit/debit cards, some e-wallets, and traditional bank transfers. In the table below, I’ve provided details of all the BetXchange withdrawal and deposit methods you can use on the platform.
| Payment Method | Deposit Minimum | Deposit Maximum | Time for Deposit | Minimum Withdrawal | Withdrawal Maximum | Time for Withdrawal |
|---|---|---|---|---|---|---|
 Ozow | R10 | R100 000 | Instant | R100 | R50 000 | up to 24 hours |
 ApplePay | R10 | R100 000 | Instant | - | - | - |
 Capitec Pay | R10 | R100 000 | Instant | - | - | - |
 Visa | R10 | R100 000 | Instant | - | - | - |
 MasterCard | R10 | R100 000 | Instant | - | - | - |
 EFT (Electronic Fund Transfer) | R10 | No Limit | Instant | - | - | up to 48 hours |
 1VOUCHER | R10 | R1500 | Instant | - | - | - |
 OTT Vouchers | R10 | R5000 | Instant | R500 | R3000 | Instant |
 Blu Voucher | R2 | R1000 | Instant | - | - | - |
 Samsung Pay | R10 | - | Instant | - | - | - |
 Masterpass | R10 | - | Instant | - | - | - |
 Shoprite | - | - | - | R100 | R50 000 | up to 24 hours |
BetXchange License
BetXchange is an online brand of BetXchange Western Cape (Pty) Ltd, which is registered in South Africa. The company is licensed with the Western Cape Gambling and Racing Board and the Eastern Cape Gambling Board (ECBM 041). Several other gambling regulators also monitor the operations of the website. They include the National Gambling Board and Gauteng Gambling Board.
More Info About BetXchange
BetXchange originally started back in 1988 as Keith Ho Racing. The Keith Ho name was widely known in the betting community in South Africa as the sole proprietor offering local horse racing. In 2002, it was rebranded to include other types of sports betting and began trading as BetXchange.
By 2003, the Keith Ho BetXchange online platform was born, and there are now multiple trading entities operating under it. They include:
- Keith Ho Racing Pty Ltd β Operates seven licensed betting shops in Gauteng, all registered with GGB.
- A.I.T Pty Ltd β Operates three licensed betting shops in the Western Cape, all registered with the WCGRB. It also operates one online licence with the WCGRB.
- BetXchange Eastern Cape Pty Ltd β Operates one licensed betting shop with the ECGB in the Eastern Cape.
- BetXchange Northern Cape Pty Ltd β Operates one registered betting shop with the GGB in Gauteng.
- BetXchange Western Cape Pty Ltd β Has one licensed betting shop with the GGB, also in Gauteng.
- Keith Ho Racing Sole Proprietor β Owns one betting shop in the Free State that’s registered with the FSGB.
- Betxchange Mpumalanga Pty Ltd β Operates one betting shop in Mpumalanga that’s registered with the MER.
BetXchange Contacts
Registered South African customers have access to multiple BetXchange contact channels on the website. These include a live chat option, which is available from 8 AM to 6 PM daily, and an email option. There’s a phone line you can call as well for quick assistance anytime. Below are details of the support options:
- Live chat
- Email β customercare@betxchange.co.za
- BetXchange contact number β 011 712 4716
- Social media β Facebook, Instagram, TikTok, X, LinkedIn.
BetXchange Customer Support Service
While using the live chat option on the BetXchange Keith Ho website, I liked the overall responsiveness of the agents. However, there were times I experienced delays and had to wait close to 5 minutes to get a response. The chat window can be opened by clicking the blue floating icon at the bottom left of the screen. You’ll then need to enter your full name, phone number, and email to get access.
Despite the intuitive design, I didn’t appreciate the fact that users have to re-enter these details to use the live chat feature each time. This is where the phone option becomes a better alternative because not only is it faster, it’s also available 24/7. The email channel is also effective if you find it more convenient, but don’t expect quick responses, as replies from the support team often take hours.
Various BetXchange branches across South Africa also have their support numbers. If you’re looking to get more information about these, click the βContact Usβ button on the website.
BetXchange Mobile – Android and iOS Apps
The BetXchange app for Android can only be downloaded from the official website. It’s an APK file and is not available in the Play Store. The application is easy to install and occupies less than 100 MB of internal memory. It’s also a more convenient way to access the platform because it’s light and performs faster than the browser versions.
Unfortunately, an iOS app has not been developed yet. If you own an iPhone or iPad, you can create a web app shortcut on your home screen instead. All you have to do is open the website, hit the share button at the bottom and click βAdd to Home Screenβ. For Android users, you’ll find the APK download link on the footer of the BetXchange website.
FAQ
How are Keith Ho & BetXchange connected?
BetXchange started off as Keith Ho Racing, which was a sole proprietor that offered only local horse racing. By 2002, it was rebranded into Keith Ho BetXchange and expanded to include other types of sports betting.
Is BetXchange legit?
Yes, BetXchange is a legitimate online gambling platform for South African bettors. It operates with multiple gaming licenses, including one from the Western Cape Gambling and Racing Board and another from the Eastern Cape Gambling Board.
How to withdraw money from BetXchange?
To withdraw funds from your BetXchange account, click on your profile and tap the βWithdrawβ button. Next, choose from the list of payment options available and enter the amount you want to withdraw.
How long does BetXchange withdrawal take?
Withdrawals from BetXchange take 24 hours to process after making the request. You’ll then receive your payouts soon after or within the next few hours.
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