1. Introduction
An Efirbet user is free to share opinions and information about free bets, access bookmaker reviews, check match statistics, compete to be among the top tipsters on sports matches, search for betting tips, and share insights about upcoming events. For more details about how our services work, please consult our Terms and Conditions.
The purpose of this Privacy Policy is to inform you about how we collect, use, and process personal data when you use www.efirbet.com/za/. This Privacy Policy applies only to data processed by Efirbet and does not cover data collection or processing on other third-party platforms.
2. Data Controller and Data Subjects
When you use Efirbet, you may be required to share different types of personal data. Not all information is considered “personal data,” but where it is, you are regarded as a data subject under South African data protection law (POPIA).
Efirbet determines the purpose and means of processing the personal data you provide on our platform. We therefore act as the responsible party (data controller). As such, we are obliged to process your personal data lawfully, securely, and transparently, in line with the Protection of Personal Information Act, 2013 (POPIA), as well as this Privacy Policy.
3. Types of Data and Reasons for Processing
3.1 Identification Data
When you create an account, we may process certain personal identifiable information (PII), such as:
- Unique user ID assigned by our system
- Display name / username
- Email address
We may also request additional information like your name, mobile phone number, or government-issued ID for verification, especially if you win a competition or prize. Your email address may be used to notify you of updates to your account, service changes, newsletters, or push notifications (if you consent).
3.2 Electronic Identification Data
We process technical details when you log in, including:
- Your device’s IP address
- Browser type and version
- Operating system
- Login date and time
This information ensures our platform runs smoothly, helps us resolve technical issues, and may be used for security or analytics purposes (see our Cookie Policy for more details). If you log in using social networks, we do not process your profile data — only authentication tokens.
3.3 Financial Data
If you win a cash prize, we may process your financial details (e.g., PayPal, Skrill, or South African bank account details) in order to transfer your winnings securely.
3.4 Profile and Preferences
You may choose to upload a profile picture, add details to your “About Me” section, or share betting tips. Some of this information may be displayed publicly on our platform to ensure transparency among tipsters.
We also process data about your activity, preferences, and interactions (such as tips posted and success rates). This allows us to personalise your experience, maintain fair competitions, and understand user interests.
3.5 Public Interactions
When you post tips or comments, certain details (like the time, date, and related event) may be displayed publicly. Statistics regarding tipster performance may also be generated and shared for transparency.
4. Our Use of Cookies
When you visit Efirbet, we place cookies on your device to enhance site functionality, personalise your experience, analyse visitor behaviour, and display third-party content or promotions. For more details, see our Cookie Policy.
5. How We Protect Your Data
We implement technical and organisational safeguards to prevent unauthorised access, loss, or misuse of your personal data. We only retain your information for as long as necessary for the purposes outlined in this policy or as required by law.
6. Your Rights
Under POPIA and other applicable laws, you have the following rights regarding your personal data:
- Right of access – to request confirmation and a copy of your personal data held by us.
- Right to correction – to request that we correct or complete inaccurate data.
- Right to deletion (“to be forgotten”) – to request deletion of your data in certain circumstances.
- Right to object/restrict processing – to object to how we process your data or limit certain uses.
- Right not to be subject to automated decision-making – to request human review where automated decisions may significantly affect you.
- Right to withdraw consent – to withdraw any previously given consent (e.g., newsletters or push notifications).
- Right to data portability – where technically feasible, to receive your personal data in a structured, machine-readable format.
- Right to lodge a complaint – with the Information Regulator of South Africa if you believe your rights under POPIA have been infringed.
To exercise your rights, please contact us at: support@efirbet.com.
7. Data Retention
If you delete your account, we will depersonalise your tips so they cannot be linked back to you, while retaining them as part of our intellectual property. Other personal data will be deleted or anonymised unless retention is legally required.
8. Sharing of Data
We may share your data with:
- Members of the Better Collective Group (parent company and subsidiaries)
- Service providers who support our operations (e.g., analytics, IT, marketing)
- Public authorities or law enforcement where legally required
9. Cross-Border Transfers
If we transfer your personal data outside South Africa, we will ensure adequate protection measures are in place, consistent with POPIA requirements.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Substantial changes (e.g., introducing new processing purposes or services) will be communicated to you, and you will have the opportunity to review them before they take effect. Minor updates (e.g., grammar or formatting) will not affect your rights.
