How to Delete My Supabets Account

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If you want to know “how to delete my Supabets account?” then you need look no further than our step-by-step guide. We opened and closed an account with Supabets by simply chatting to their customer support through their live chat. With that said, there are other ways to go about having your account closed.


How to Delete Supabets Account

Supabets delete account via chat

Knowing how to close a Supabets account is essential if you feel like you want to move on to alternative betting sites. Thankfully, the process is quite simple as all it requires is that you chat with one of their helpful customer support members.

There isn’t an outright button or account closing option within your profile so chatting to one of their team is the way to go about it.

The process can be done in two different ways, which we touch on below.

Deactivate Supabets Account via Live Chat

The first option you can use is to open up the live chat feature, which you can find just to the left of where your profile is. All you need to do from there is enter your name, email, and phone number.

You are then connected to a customer support member. Once you are chatting, state that you want to close your account with Supabets.

Close Account via Email

Delete Supabets account via email

Now, if you are still asking yourself, “how to delete my Supabets account?” then you can do so with email support at support@supabets.co.za. There is another option next to your profile that looks like a question mark. Select that and wait for the next page to load.

From there, you will see an option for email. Create your email and simply state that you would like to close your account with Supabets.


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Once you know how to delete Supabets account, you can then start looking for an alternative site. The beautiful thing about our gambling options in SA, is that there are a number of reliable options to choose from. For example, we suggest having a look at sites like Hollywoodbets, Tic Tac Bets or Betway.


Supabets Self-Exclusion Policy

Knowing how to deactivate Supabets account doesn’t necessarily mean closing it permanently. There is no feature that you can use yourself but much like with closing your account, you will need to reach out to their customer support through the two channels.

Once you do, you can then speak to them about the length of the restriction on your account you wish to have. The customer support will then make sure that your account is inaccessible to you for the duration that you requested.


FAQ

Can I reactivate deleted account?

No, you can’t reactivate a deleted account. However, you can reactivate your account after a self exclusion period.

What does Self-Exclusion mean?

Self exclusion means that you set limits on your own account. For example, you may wish to restrict access to your own account for 2 weeks.

How long does it take to have my account deleted?

The whole process can take as long as 6 days. 1 to3 days after speaking with the support and a further 3 days when for the actual account closing process as well.

Javia Alex
Javia Alex is an expert-level Copywriter/Editor with a wealth of experience in the iGaming scene. A self-described player advocate, Javia’s player-first mindset, “tell it like it is”, has earned her an oft-cited voice across gambling circles. She frequently works late nights and long hours, fact-checking reviews and pages for accuracy.
Comment
  • Soyaphi Willy
    3years
  • Eugy Josdin
    Delete account