My Hollywood Account is Closed

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Hollywoodbets Account Is Closed Featured Image

There may come a time when you need to recover a Hollywood account. This could be due to self-exclusion, a violation of the TOS, or something in between. Whatever the case might be, we are here to show you how to solve the issue and recover Hollywood account.


Why is My Hollywoodbets Account Closed?

My Hollywood account is closed. Why? Hollywoodbets South Africa has rules for using their site, which you may have broken without even knowing it. You could also just be having some trouble with your login, which might be preventing you from using your account. There are 1 or 2 things that could be, but thankfully, there are solutions to these problems.

Hollywoodbets Login Problems

You might just be having a login issue, and you may not even have to recover a closed Hollywood account. You may just be entering your login details incorrectly, which means you can’t access your account.

Solution:

All you have to do is make sure that you keep your login details somewhere safe. This way, you can refer back to them when you need them. You can also select “Change Password or Cell Number” to reset your password via email or SMS.

Failed Verification

You may not be able to access your account if you haven’t FICA registered properly. This is a fairly common problem that a lot of users have, but don’t worry; it has an easy fix.

Solution:

If you have failed verification, especially with FICA documents, there are a few things you can do. First off, it’s a good idea to speak to customer support to find out exactly what the issue is. Most of the time, it’s because you haven’t uploaded a clear enough image of your identity documents like your driver’s licence, passport, or ID card. Reupload these docs, and you should have your problem solved.

Violation of the Platform’s Terms

Whether it’s Hollywoodbets bonus terms or the terms of service of their site, there are some things that you will have to stay in line with to use the platform. These Ts and Cs can include everything from only opening one account per IP address to being older than 18 years of age.

Solution:

If the customer support is unsure about your age, you can verify your identity again. If you have two open accounts from the same IP, there is not much you can do about that, as the TOS are quite firm on that point.

My Hollywood Account is Closed Due to Self-Exclusion

If you have had a gambling issue in the past or if you just wanted to take a forced break from the site, then you may have used their self-exclusion tool. At times, users want to come back earlier than the set exclusion period, which can be a tricky issue to overcome.

Solution:

The best thing you can do here, and we know we have said it before, is to reach out to the customer service at Hollywoodbets. This is the only way you can potentially reverse your self-exclusion at Hollywoodbets.


How to Recover My Hollywood Account?

If my Hollywood account is closed, how do I recover it? Well, the issue users have is not that their account is closed but that they can’t get access to it. This could be due to a number of reasons that we have already touched on, but the most common is that you are using the wrong login details.

If that is the case, you can use the “Change Password or Cell Number” option when you are trying to log in. You can then reset either your password or cellphone number. You will need to enter your ID number and email address. If you are resetting your number, it can be done through email, but if you are resetting your password, you can do it through your cell number or email.


FAQ

What should I do if my Hollywood account is closed?

Many of you have asked, “how to recover my Hollywood account if it’s closed?” In truth, it’s easy to solve this issue most of the time. If login details have been forgotten, simply follow the steps we touched on in our guide. If it’s a closed account, you can reach out to the helpful customer support at Hollywoodbets, who will be more than happy to help you out.

How do I get my Hollywood account back?

The best way to retrieve your account is to speak to customer service. However, if it’s a verification issue, you can also just reupload your documents with more precise images.

How do I activate my Hollywoodbet account?

Simply create an account by entering some basic information. From there, you can then FICA register with a copy of your ID, passport or driver’s licence.

Javia Alex
Javia Alex is an expert-level Copywriter/Editor with a wealth of experience in the iGaming scene. A self-described player advocate, Javia’s player-first mindset, “tell it like it is”, has earned her an oft-cited voice across gambling circles. She frequently works late nights and long hours, fact-checking reviews and pages for accuracy.
Comment
  • Nkululeko David
    Hello..I need help I want to unlock my Hollywood account ...do you have Hollywood WhatsApp number?
    1. Elica Martinova
      I think you could try with 087 353 7634
  • Mncedisi Mjiqiza
    Hi my account is closed why
  • Ernest Kumbana
    I need to unlock my account
  • Simangele Mlambo
    What to do if my account was closed
    1. Elica Martinova
      Hello! We kindly advise you to contact the support. It's vital to clarify the topic - why is your account closed, was there any breach of terms detected, did you personally asked for your account to be closed, etc.
    2. Thabisa
      I need help when i eant to look in is not opening may i forget my passwold so i want to play please help
  • Angel Ndlovu
    Hy I need your help with my account it says it's closed
    1. Elica Martinova
      Hello! We kindly advise you to contact the support. It's vital to clarify the topic - why is your account closed, was there any breach of terms detected, did you personally asked for your account to be closed, etc.
      1. Daniel chele
        I am having my account closed I don't know who closed for me
    2. Lucy shonga
      Ye