Novibet Review
Through the Novibet online gaming portal, you will have access to myriad online gaming and betting markets. These include sports betting, online casino games as well as virtual sports and e-sports. Novibet has gone a step further and made accessing all these betting options on the go much more accessible, thanks to their mobile gaming platform.
In this article, we will be making a detailed review of Novibet as an online gaming brand. We will explain the type of markets you can bet on, deposit and withdrawal methods available and also the kind of bonuses and offers available. Our review will go a step further and even explain how the Novibet affiliate program works and sample some reviews from other users.
How to register at Novibet?
To start your online gaming journey at Novibet, the first step is registration. With most online gaming platforms, registration can be quite a tedious and lengthy task, understandably so as they try to play within the government and licensing requirements. With Novibet, we found the registration process to be quite simplified and easy to get by.
Once you open the main Novibet website, hover to the top right corner of the page and click on the ‘Register’ button. You will be redirected to a new page with an online form to fill in your identification details. This is a simplified form as all you need to give your email address, name, address, phone number, date of birth, country of residence and phone number. You will also be prompted to select a unique user name. This username will be your unique ID whenever you are login into Novibet.
During this registration process, you will also see a prompt for a promo code. This is where you feed in any unique promo codes you might have to enjoy welcome bonus offers here. We will explain more about these offers and the bonus codes in the next section below.
Steps for activating and verifying your account
Once you have filled in all the required fields in the online registration form, your Novibet account will be automatically set up in seconds. You will also promptly get an email confirming this registration and notifying you that your account is ready to start playing. However, for you to unlock all the features available to a gaming account, you will be required to verify your account.
Verification is a significant bit in the account setup process as it allows the casino to operate within the legal requirements such as age limits. Verification is a KYC process that the casino uses to get more details about yourself and prevent duplication of accounts. Most importantly, account verification helps unlock some essential account functions and also avoid withdrawal problems.
Novibet will send you an email a few minutes after registration of the account prompting you to verify your account. Depending on your account’s activity, this verification email might take a day or two to send. To confirm your account, you will be required to submit a few unique identification documents and details. These include a photo of your ID, passport or driving license, a picture of a recent bank statement and proof of address. For the proof of address, you can use a scanned copy of a utility bill that is no older than three months.
These verification documents should be sent to the Novibet support team through the email address doucments@novibet.co.uk. Once submitted, the Novibet support team will be in touch with you within 72 hours to confirm if your account is all set.
How to recover a lost password?
If you are an existing customer, then you do not need to register a new account. However, we’ve all had those instances where you cannot remember the login details you used to register your account. If this is the case with your Novibet account, you do not need to fret as you can easily reset the account’s login details in a few steps.
From the login page, click the ‘Forgot Password’ tab placed right below the password field. This will redirect you to a new page where you will be prompted to provide the email address you used in registering the account. You will then receive an email with a link that you can use to reset your account password.
In some instances, these password reset links seem not to cooperate and even give you a harder time opening them. If this is the case with your account, it is advisable you directly contact the Novibet customer support team for them to look into the matter. When doing this review, we found the support team to be readily available round the clock, with several contact options at your disposal.
Design, Structure & Menus
The Novibet website takes a classic online gaming theme and design structure. This makes it very simple to navigate and find your way around, as the layout is quite familiar to any seasoned gamer. At the very top of the home page is the main navigation menu. Here you will find tabs that lead you to the different sections and gaming services offered. The Novibet navigation menu has five tabs; Sports, In-Play, Casino, Live Casino, and Virtual Sports. Clicking on any of these tabs leads you to the specific page dedicated to that particular type of online gaming or market.
Right below this menu bar is another navigation menu containing the sub-categories of each gaming section. This sub-menus will change to correspond with the gaming section that you are browsing. While in the sports and virtual sports pages, your bet slip will permanently be displayed on the right panel of the page. The opposite left panel gives you a list of the matches or leagues currently available for betting. This layout slightly changes when you switch to the casino or live casino pages. Here, the screen occupied with tiles of the different casino games on offer, with a banner on top of trending games flashing right above these tiles.
The login and registration tabs are placed at the top-left corner of the home page. This is also where you will get the live chat button to reach out to the support team quickly.
Overall, the leading website layout is impressive due to its simplicity. Also, the Novibet site is quite accommodative to gamers from different markets. For instance, you can easily switch the way the odds displayed from decimals to a fraction or American view.
Sports Betting
Having been satisfied with the overall site design, it is time to have a look into the type of markets and betting options available here. Novibet is more famous for sports betting than its online casino section. We, therefore, decided to start by reviewing their sportsbook.
The first thing to check out was the number of sports offered here. In all, Novibet allows betting on up to 22 different categories in the sportsbook. These are inclusive of both games and non-sports reality events. The sports events offered here range from favourite sports such as football, tennis, cricket, and basketball, to less known alternative markets such as futsal, cycling, volleyball, and snooker.
The sportsbook also features many non-sports reality and entertainments events to bet on. These include upcoming political elections, Eurovision and top trending TV shows. To cap it all up is an E-sports section where you can bet on the most popular of all E-sports such as League of Legends, Dota 2 and Counter-Strike.
To access this variety, click the ‘Sports’ tab on the main menu at the top, then hover to the left panel of the page. The sports are not listed in an alphabetical manner, which could make it harder to sort through especially for beginners.
By most standards, the variety of sports betting markets offered at Novibet is quite impressive. The selection of the various sports categories caters for a broader market with gamers interested in different games.
Welcome Offer – £20 Bonus on Losing Bets
To kick start your sports betting adventure, Novibet has lined up a handful of bonuses and promotions that will reduce the losses on your first bet. The most notable of these offers is the ‘Free Bet’ bonus package made available for new customers only. In this offer, if you make the first bet of at least £10 at the Novibet sports book, you will get a free bet offer of £20 (2 x £10).
This proposal, however, is valid only in case that your initial wager turns out to be a losing one. The minimum odds that will qualify your bet for this Novibet bonus is 7/10 (1.70). First bet should be placed within 30 days after registration.
Live betting on Sports
With Novibet, you can place live in-play bets as well. Nearly all the sports offered in the main Novibet sportsbook have some form of live in-play betting. To view what is being offered under the for live betting, hover to the main menu bar at the top and click on the ‘In-Play’ tab. On the left panel of the new page displayed, you will find all the current live events for which you can play live bet. These include football, tennis, basketball, volleyball, ice hockey, handball, cricket, and snooker. You can also click on the schedule tab to view any of such upcoming matches supporting live betting. In all, you will always have over two hundred matches lined up with live betting options.
The presentation of these live matches is equally impressive. There is an animated presentation of the action taking place in the field with several stats such as shots on target or ball possession being updated in real time. This helps you keep track of the action in the game as you place your bets.
You will also realise the betting markets available in the live betting section are entirely different from those of pre-match bets. This is so since each team’s odds will keep on changing for good or for worse as the game carries on. It, therefore, follows that the odds will also change in real time to reflect the realistic chances of a particular outcome such as a win happening.
Cash out option
In addition to place live in-play bets, Novibet also has cash out option. A cash-out is a provision that allows you to settle your bet by claiming your stake and a small portion of the potential wins before the match or event is over. This allows you to lock in your profits and reduce the loss-making chances.
What you will realise, however, is that the cash out option will not be made available for all game. Only select few games will have this feature. Just scroll to the left panel under your bet slip and look for the cash out button to confirm if the match you are betting on has this option. It is also important to note that cash outs are not applicable if you placed the bet using a free bet or free play money from a bonus.
The amount payable during cash will depend on the time and how far gone is the game when you make the request.
Live streaming feature
Live streaming is one feature that is increasingly gaining prominence in many sportsbooks. To our dismay, Novibet is yet to implement such an option for its sportsbook. Instead, Novibet offers you a live scores portal that gives real-time updates of the scores. Aesthetically and entertainment wise, the live scores portal cannot be equated to having live streaming of matches. However, on a practical sense, the live scores portal still does an important job of keeping you abreast of the latest scores or changes that happen in the match. This still serves as a handy tool, especially for live in-play betting fans.
The Match Ends at 88’
We’ve all had those instances where you were on track to winning a major bet in a football match but then everything changes in the last minute, messing up your bet. Well, Novibet has an offer that seems to mitigate against losses from such occurrences. This offer, dubbed the ‘Match Ends at 88’!’, refunds all losing bets that were on track to win until the 88th minute. This means if you were on track to win, but the opposing team scores a goal in the 89th minute making you lose, you will still get a refund of your bet.
As it is the case with all bonuses, there are many terms and conditions binding the execution of this offer. For instance, the offer will only apply to 1X2 and goal handicap bets only. The bet also must be an in-play bet placed before the 70th minute. You can just claim such a bet once per day, and the maximum refund payable locked at £50.
To claim such a refund from this offer, write an email to support@novibet.co.uk indicating your username and bet ID. Once verified, your bet refund will be deposited in your account within 24 hours.
Virtual Sports Section
Virtual sports is a relatively new category of betting that involves betting on simulated games with 3D animations. The beauty of this type of online betting is that it gives you betting markets round the clock, without the occasional breaks witnessed in real sporting events. At Novibet, the virtual sports offered a dedicated section similar to the casino and sportsbook.
By clicking on the Virtual Sports tab at the top menu bar, you will be led into a new sporting world with non-stop action. Novibet offers virtual football, virtual basketball, virtual tennis, and virtual horses racing. These events are all delivered in a scheduled format, which means you will be getting a new event kicking off after a specific time interval. For the football matches and horse races, these are scheduled to kick off every three minutes. The virtual basketball and tennis matches, on the other hand, start every five minutes.
The virtual tennis tournaments are designed just like real life matches, with the tennis rules being applied in all aspects. Aside from the short duration of the game, you will believe you are watching an actual tennis match.
Football fans will be glad to learn Novibet offers football matches in two virtual formats. The first is a virtual football league comprised of teams modelled around real-life soccer clubs from around the world. The virtual league runs like an actual real-life league with the top tier teams fighting to stay at the top of the table. The second format is the virtual football cup, which primarily designed like a real-life world cup tournament. Instead of football clubs, here you will have national teams competing against each other.
All the virtual sports offered by Novibet have a live streaming option through a video screen embedded on their site. The videos provided in HD format, and you have given screen control options such as mute and pause. It is also important to note that virtual sports do not support live in-play betting and all bets have to placed before kick off.
Horse racing
Interestingly, Novibet does not offer any betting markets on horse races. This is quite odd considering the site predominantly serves in the U.K, a market where horse racing is quite popular. In our review, the horse races we could find at Novibet are in the virtuals section. Although the virtual horse races are designed just like the real-life one, the thrill and betting possibilities offered by the real-life horse races cannot be compared. This is an area that Novibet could probably pay some attention to by including a racebook that features horse races such as the popular Super Derby. It would also be interesting to see the introduction of greyhounds in the sportsbook.
Novibet Casino Section
In as much as the Novibet brand is mainly associated with sports betting, they still offer an online casino alongside the sportsbook. It is amusing to find the quantity and quality of games provided by NoviBet casino. In all, there are more than a thousand online casino games to choose from here.
Just as with a real-life casino, the games offered in structured sections based on the type of the game. Here you will find online slots machines, table games, card games, and lotteries. Slots make the bulk of the games offered, with slightly over 1,200 varieties to choose from.
To achieve this impressive line-up of casino games, Novibet has brought on board the services of leading casino software providers such as Microgaming, NetEnt, Evolution Gaming, Play’n GO, 1X2 Gaming, Yggdrasil and PariPlay, among several others.
100% Welcome Casino Offer – Bonus Up to £150 + 15 Free Spins
To match the impressive lineup of casino games is a welcome bonus package that gives you a boost as you start playing. If you are a first-timer here, Novibet online casino will double your first deposit up to a maximum of £150. To trigger the bonus amount, you won’t need a NoviBet Casino promo code; you only have to make a deposit of at least £10. The bonus money will then automatically deposited in your gaming account within 24 hours. But you can also push for a faster deposit of the bonus by directly contacting the customer support team.
The bonus money comes with a 35 times wagering requirement (the deposit + the added bonus). This sounds a bit on the higher end. However, considering the infinite betting possibilities in the online casino, you can easily hit this mark. If you opt to make a withdrawal before hitting the wagering requirement, then the bonus money, as well as any wins accrued, is forfeited.
The free spins will be also automatically added to your balance. They can be used on the Book of Dead slot. Each spin has a value of £0,1 and expires 30 days after being added to your balance.
Live casino in Novibet
Novibet also hosts a live casino lobby that offers games quite similar to a real casino. Attractive and entertaining live dealers host the games. You will be receiving all this gaming action through live streams made available on the Novibet website.
In all, there are 26 different live casino lobbies at Novibet. In each of these, you will find a different type of roulette, poker, baccarat or blackjack. Some of the outstanding variants of these games you see are Caribbean Stud Poker, Casino Hold’em, London Roulette, Double Ball Roulette, Infinite Blackjack, and Dragon Tiger Baccarat.
The live casino section is also home to live lottery games such as Wheel of Fortune and Dream Catcher.
Deposits & Withdrawals
Novibet has a multi-currency cashier section that accepts and issues payments in USD, GBP, EUR, and AUD, among several other major currencies. For the movement of cash, Novibet accepts about eight different payment options which include credit and debit cards, e-wallets and bank transfers. In the table below, we have summarised the deposit and withdrawal methods available here, with their respective minimum amount limits and transaction timelines:
| Payment Method | Deposit Minimum | Deposit Maximum | Time for Deposit |
|---|---|---|---|
 Visa | £10 | £10,000 | Instant |
 Neteller | £10 | £10,000 | Instant |
 Skrill | £10 | £10,000 | Instant |
 Paysafe Card | £5 | £1,000 | Instant |
 PayPal | £10 | £5,000 | Instant |
 Bank Wire Transfer | Not indicated | Not indicated | 24 hours |
 MasterCard | £10 | £10,000 | Instant |
| Payment Method | Withdrawal Minimum | Withdrawal Maximum | Time for Withdrawal |
|---|---|---|---|
| Visa | £10 | £4000 | Within 5 days |
| Neteller | £10 | £5000 | Within 24 hours |
| Skrill | £10 | £7500 | Within 24 hours |
| Paysafe Card | £10 | £7500 | Within 24 hours |
| PayPal | £10 | £5000 | Within 24 hours |
| Bank Wire Transfer | Not indicated | Not indicated | 1-2 days |
| MasterCard | £10 | £4000 | Within 5 days |
Mobile version of Novibet
Aside from playing at Novibet through your desktop version, you can also play through your mobile devices such as smartphones and tablets. This is made possible by the optimisation of their website to accommodate browsing on mobile devices. Currently, a Novibet app has not been developed, so you do not need to search the Google or iTunes app stores for it. You will also not find any downloadable .apk files for installation on the main site.
Through your regular mobile browser, you will still have access to all the betting markets and online games offered in the main desktop site. This is inclusive of the live casino games. The games are designed to allow for direct streaming through the mobile browser without the need to install any additional mobile apps.
It is essential you first check if your mobile browser allows direct streaming of video content. In our review, we tested the main mobile browser, and we found most of them to be working quite okay with the Novibet mobile site.
Affiliate Program
Similar to other online gaming sites, Novibet also has an affiliate program to help in its marketing strategies. Affiliate marketing partners managed under the Novaffiliates program. The program accepts applications from all around the world, giving you the chance to work remotely and earn commissions.
To join the Noviaffiliates program, you will be required to fill in the online form on the affiliates page. Once you have submitted your application, you will get feedback through email within 48 hours. If accepted, you will be receiving regular updates of marketing materials such as website banners and flyers.
Commissions paid every month, and the amount you earn will depend on your marketing efforts. The commissions structured in a tier based on the number of NDC’s and net revenue generated. The commissions are 20%, 25%, 30% and 35% for Tier 1, 2, 3 and 4 respectively.
While doing this review, we sampled some complaints on this affiliate program. In our view, Noviaffiliates has an efficient dispute resolution mechanism with an average turnaround time of 48 hours.
Frequently Asked Questions
The list of FAQs below can be used as a quick resource centre to help you resolve most of the common challenges you could face while gaming at Novibet even before contacting the customer support team.
As a new customer, will get any Novibet to sign up the offer?
Yes, Novibet has a new customer offer. The sign-up offer is packaged separately for the sportsbook and the casino section. At the sportsbook, a new customer will get a 100% bonus up to £25 while the online offers a more significant offer of up to £250.
Do I need a promo code to activate the welcome offer?
No, the free play money from the welcome offers automatically deposited into your gaming account. You will not need any unique promo codes to activate the bonuses.
Does Novibet have a no deposit bonus?
No, the welcome bonuses activated by making a deposit first.
Is there a live streaming option?
No, the Novibet sportsbook does not have a live stream option.
How are the odds in the virtual sports determined?
The odds, as well as the results in the virtual sports, are computed using a Random Number Generator. This is a computer program that computes results within specific parameters. Unlike real life sports, results in virtual sports are random and not incumbent on various factors affecting team performance.
How long is the withdrawal time?
This will depend on the payment method you are using. Payments through e-wallets are processed within 24 hours, while credit cards and bank transfers processed within 3 to 5 business days.
Can I cash out on virtual football matches?
No, virtual football matches do not have cash out option.
How do I reset my account username or password?
You can reset your gaming account username by login into your gaming account then click the ‘My Account’ tab. Scroll to the ‘my details’ section where you get to edit the username or email address. If you have forgotten your account password, click the ‘Forgot Password’ tab under the pop-up login window. You will get an email with a link that you can use to reset your account password. If you get a challenge with this reset process, you can reach out to the customer support team, and they will assist further.
Company Information
Having been launched in 2010, Novibet has now been in operation for nearly a decade. Though this seems brief about other giant brands in the gambling industry, it is still no mean feat to achieve in such a highly competitive market. In this period, Novibet has grown to be quite a reputable bookmaker, especially in the UK. The owner of this platform is Novigroup Limited Casinos, a company that based in the Isle of Man. The site’s online gaming and gambling services are licensed and regulated by the UK Gambling Commission.
Novibet can access in quite some countries across the globe, except for a few regions and countries. Amongst these restricted countries are France, Sweden, USA, Italy, and Turkey.
Customer Care
Novibet offers customer support services round the clock, seven days a week. Our rating for the customer support response time is quite high, thanks to the multiple contact means made available. If you are using live chat, Skype or telephone calls, you will get a response within an average of 2 to 3 minutes. Emails are responded to within 24 hours on average.
Contact Details
Accessing the Novibet team is relatively more straightforward than most online gaming platforms. This is especially so since in addition to the usual phone calls and emails; you can also make Skype calls, Fax or live chat.
- The customer support phone number is: +44 (20) 32900310
- The Fax number is: +30 2112687005
- The customer support email address is: support@novibet.co.uk
- If you have a general inquiry about the Novibet brand, then you can send your email to info@novibet.com.
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