Parimatch Review

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Martin Georgiev
Tested by Martin GeorgievLast Update: 30 April 2024
Nayden Panayotov
Approved by Nayden PanayotovEditor-in-Chief
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Parimatch Review

Parimatch is an online bookmaker that offers sports betting, casino, live casino, and poker. With it’s clean and user-friendly design, it’s easy to see why so many punters decide to play here. Although there are players from many countries over the world, Parimatch is definitely more famous in the Eastern European market.

The Parimatch sports section offers multiple markets, including in-play, which is loved by many. You can choose between cash out, live-stream, and other options that enhance your betting experience. Of course, let’s no forget the Parimatch casino section that works with some of the most famous providers.


How to register at Parimatch?

Creating an account on Parimatch is a very fast and smooth process. Before we show you exactly how to do it, it’s important to note that this bookie has and old and a new version for their website. Although the registration process is relatively the same, there are some differences, so bear it in mind. We will focus on how to create an account on the new version.

parimatch sign up form
  1. To begin, click on “Join Now”, located in the top-right corner.
  2. Once ready, you will have to provide the following information: Mobile phone, Date of Birth, Account currency, Password
  3. Finish by reading the offer contract and click on “Join now.” You are now ready to click the Parimatch login button and explore the endless possibilities of Parimatch.

Register at Parimatch


Parimatch Reviewed by Independent Betting Experts

Elizabeth Murigi
Elizabeth Murigi
Rating:

Great betting odds and same-day payouts

I recommend Parimatch because it is a punter-friendly betting site. The website site runs smoothly on desktop and mobile, and its clutter-free design makes it very easy to navigate. When it comes to betting, Parimatch has thousands of events across 30+ sports on a daily basis, and their coverage of mainstream sports like football is impressive. The cash-out option, Quick Bet, bet builder, and live stream are available. ...read more

I recommend Parimatch because it is a punter-friendly betting site. The website site runs smoothly on desktop and mobile, and its clutter-free design makes it very easy to navigate. When it comes to betting, Parimatch has thousands of events across 30+ sports on a daily basis, and their coverage of mainstream sports like football is impressive. The cash-out option, Quick Bet, bet builder, and live stream are available.

Promos: Signing up with Parimatch opens you up to a whole lot of cool perks and incentives. The promos include free bet bonuses for new players, Acca insurance, horse racing offers, and enhanced odds on selected events.

Betting: Having compared Parimatch odds to the prices offered by other top bookies, I can happily say that the site is an excellent choice if you want value for money. I found the bookmaker's odds very competitive, particularly on Premier League football, basketball, tennis, and the NHL.

Banking: The bookie allows punters to choose from 10 currencies and a range of banking methods. Accepted methods include Visa, MasterCard, Paysafecard, Neteller, Skrill, and bank wire. The bookie processes withdrawals on the same day.

Mobile: The website has a mobile version, which is designed to run smoothly on iOS, Windows, and Android-powered smartphones and tablets. Alternatively, you can download the native app for iOS and Android to your phone.

Support: The customer support agents at Parimatch are very friendly and highly knowledgeable. You can contact them 24/7 via telephone, live chat, and email.

👉 Rating: I give Parimatch a 5-star rating for its excellent offers, high odds levels, and quick payouts.

Test: 29-10-2022 - 31-10-2022
Bob Cohen
Bob Cohen
Rating:

Better for customers based within the UK

Often when a brand expands into new markets, they simply offer the exact same service they already have. This is not the case at Parimatch, though, as I had a distinctly different experience at Parimatch.com compared with Parimatch.co.uk. The latter, powered by UK giants BetVictor, really impressed me with its vibrant design and range of […]...read more

Often when a brand expands into new markets, they simply offer the exact same service they already have. This is not the case at Parimatch, though, as I had a distinctly different experience at Parimatch.com compared with Parimatch.co.uk.

The latter, powered by UK giants BetVictor, really impressed me with its vibrant design and range of sports, while the former was more limited and seemed to focus more on the casino.

The UK site had a lengthier list of available sports with no notable omissions, such as horse racing, something not present on the .com site. If you are a racing fan, like me and so many others, that is a really big deal.

There were distinctly more betting markets, too, including bet builders and various outright and specials bets. The UK site even looks better, with its far more vibrant appearance and easier-to-use menus that don’t require you to untick leagues/competitions you no longer want to view.

For players based in the UK, Parimatch is a great sports betting option. It has all the sports I could hope for, regular promotions and great mobile apps.

It does, however, generally have worse odds than the .com site across various sports. So, while the .com site may be a little more basic, you do have access to fantastic odds and a solid selection of promotions.

👉 Overall Rating: 4/5.

Test: 05-10-2022 - 08-10-2022
Thadeus Geodfrey
Thadeus Geodfrey
Rating:

The Sportsbook with a Variety of Pre-match and Live Bets

Prematch is one of my favourite sportsbooks. I recommend the site because it offers a variety of pre-match and live bets. Besides that, the bets have the best odds on the market. I also recommend PariMatch because it offers lucrative offers. Whether you like free bets, odds boosts, or cashback bonuses, they are all here. When it comes to mobile gaming, the sportsbook is unparalleled. ...read more

Prematch is one of my favourite sportsbooks. I recommend the site because it offers a variety of pre-match and live bets. Besides that, the bets have the best odds on the market. I also recommend PariMatch because it offers lucrative offers. Whether you like free bets, odds boosts, or cashback bonuses, they are all here. When it comes to mobile gaming, the sportsbook is unparalleled.

Parimatch bonuses and promotions for sports bettors are among the best in the industry. For example, when I signed up, I received a welcome free bet on my first deposit. Plus, I received regular sports offers such as odds boosts and cashback bonuses.

At PariMatch, there is a variety of sports for both Prematch and live betting. Whether you like Football, Baseball, Boxing, Motorsport, MMA, Cycling, or Dart, they are all here.

The payment methods available at PariMatch are exceptional. I used options such as Visa and Skrill to make deposits and withdrawals and didn’t face any issues.

I played through the PariMatch mobile app, and the experience was great. In fact, all features on the desktop version are available on the mobile version.

The support agents at PariMatch are friendly and professional. They respond to all questions via email and live chat. The help is available 24.7.

👉 PariMatch deserves a 4-star rating.

Test: 03-08-2022 - 05-08-2022

Website design – Layout and Menus

parimatch sportsbook homepage

The new version of the Parimatch’s website has a pretty good design. The yellow colour from the logo is used to highlight some of the main sections of the navigation. Also, the classic black and white are added to the colours scheme of Parimatch.

There are one main navigation and one menu on the left side of the page. From the top menu, players can select the section of their choice where they want to play or bet. On the left side is the menu with quick links to different sections and sports.

There is an interactive slider with information on the latest offers and events. Below it, there is a section with the most popular games. On the right side of the screen, you will find your bet slip as well as the information for your active bets.


Sports Betting

As we mentioned earlier, Parimatch has a very decent sportsbook. Even though it might look a bit hard in the beginning, navigating around is a breeze. All menus are located on the left side of your screen, whereas all popular events are right in the middle so that you won’t be able to miss them.

Available sports

With nearly 20 sports to choose from, Parimatch will almost certainly have something you will like. Whether you’re into classics like football or basketball or you prefer something extravagant like eSports, this is the place to be.

In addition to those mentioned above, punters can choose between:

  • American Football
  • Badminton
  • Baseball
  • Basketball
  • Boxing
  • Cricket
  • eSports
  • Futsal
  • Handball
  • MMA
  • Motor Sports
  • Politics
  • Rugby
  • Snooker
  • Specials
  • Tennis
  • Volleyball
  • Water Polo
  • Ice Hockey
  • Football
  • Aussie Rules
  • Bandy
  • Biathlon
  • Darts
  • Entertainment
  • Field Hockey
  • Floorball
  • Formula 1
  • Horse Racing
  • Table Tennis

There are also other exciting sections, such as Politics, Oscars, and more. Once you decide which is your bread and butter, don’t forget to check out the fantastic Parimatch sports welcome offer. You will be amazed at how good it is.

Betting markets

Parimatch allows its users to choose between various betting markets, depending on their sport of choice. As a result, you have the option to decide which one works best for you and place your bet there.

Definitely check out every section to see what you can expect. For some of the events, you have more than 500 options to choose form.

How about the odds?

The odds aren’t something that Parimatch has to brag about. Although they could be better, they are still decent and on par with some of the other top bookmakers in the world. Feel free to compare them with other bookies and see the result.


Sports Welcome Bonus

Sports welcome offer of Parimatch

This brand offers its new customers a welcome sports Parimatch bonus which is up to 25 EUR. To get it, you must open an account on the website and make your first deposit within 7 days after registration. The minimum deposit amount to get this bonus is €9 or $10. Also, to receive the amount, you need to contact Parimatch’s customer support. When you receive it there are certain rules to meet.

The bonus must be wagered 10x times at the Sports section on odds of minimum 1.50. Then you will be able to make withdrawals of the bonus sum.

Claim bonus for Sports

Parimatch Comparison Table

1xBet
Betano
Stake
Pin-up
Bet365
MELbet
More Bookmakers
Welcome Bonus
₹20,000
Bonus Percentage
150%
Turnover
16x
Minimum Deposit
₹200
Apps
Cashout
Live Betting
Live Streaming
Rating
4.4
Visit Parimatch
18+ T&C apply | begambleaware.org | gamstop.co.uk | Play Responsibly
Welcome Bonus
Bookie of the month
€130
Bonus Percentage
100%
Turnover
x5
Minimum Deposit
-
Apps
Cashout
Live Betting
Live Streaming
Rating
5.0
Link to 1xBet
18+ T&C apply | begambleaware.org | gamstop.co.uk | Play Responsibly
Welcome Bonus
€80 + €20 FB
Bonus Percentage
100%
Turnover
5x
Minimum Deposit
€10
Apps
Cashout
Live Betting
Live Streaming
Rating
5.0
Visit Betano
18+ T&C apply | begambleaware.org | gamstop.co.uk | Play Responsibly
Welcome Bonus
$1,000
Bonus Percentage
200%
Turnover
40x
Minimum Deposit
$100
Apps
-
Cashout
Live Betting
Live Streaming
Rating
5.0
Visit Stake
18+ T&C apply | begambleaware.org | gamstop.co.uk | Play Responsibly


Live betting

live betting on sports at parimatch

Even though making a pre-match bet is very exciting, it can’t match the thrill you get from live betting. Luckily, unlike many places out there, Parimatch offers its customers an amazing live section.

Here, you can place bets on games that are already live, regardless of how much time’s left. Each sport has its own set of markets to choose from. If you have the needed knowledge about a particular sport, this is the way to put it in good use.


Betting Features

As one of the leaders on the market, Parimatch has some pretty juicy betting features. Once you learn how to use them, you will see how great they are.

Parimatch Live Streaming

The live streaming feature is the absolute best way to make the most out of your bet. It allows you to watch your match live and make decisions on the go.

Apart from being very useful, it’s also easy to use. Simply click on the live streaming tab and then choose the game that you’ll be watching. Not only are you going to have a better idea of what’s going on, but you can also place additional live bets if you believe that something will happen.

Cash-Out Option

If you’ve ever had situations where you wish you’ve could just cancel your bet and get your money back, your wish is now a reality. With the fantastic cash-out feature, Parimatch allows the punters to control their bet.

Cashing out allows you to stop your bet before the game is over basically. This can work in two ways:

  • either you just get your money faster without having to wait, or
  • you save a portion of your bet when things are not going well

Of course, the amount of money you can “take out” via this option depends on how the match is going. If it’s in your favour, it will be higher. However, if it’s not, you won’t be able to cash out as much.

Live Results

This is an excellent feature for those of you who want to follow the score of specific matches. Regardless if it will be football, basketball, or tennis, Parimatch allows you to follow the results in each live event directly from the website.

In other words, you don’t have to search for external sources of information. Everything you need is right here, just a few clicks away.


Virtual Sports Section

parimatch virtual sports

The sportsbook from Parimatch is good, there is no arguing that. However, what if you’re on the “hunt” for something else? What if you want to place a live bet on your favourite team at 3 AM in the morning?

Despite being good, the sportsbook has limitations because it covers actual matches. However, that’s not the case when you play on Virtual sports. Regardless if it’s 5 AM on a Tuesday morning on in the middle of the afternoon, there will always be something to bet on.

Currently, Parimatch offers the following virtual sports:

  • Football (regular and World Cup)
  • Basketball
  • Tennis

Definitely check each of them out, and you will be amazed at the number of markets you have.


eSports

parimatch esports betting

Many people consider eSports to be the future of online betting. Judging by the jaw-dropping prize pools of most games, it’s not hard to see why people believe in this.

Unlike other bookmakers where you only have one or two games to choose from, Parimatch offers way more. You can decide to bet on the most popular eSports such as:

  • Counter-Strike
  • Dota 2
  • League of Legends
  • Rainbow6
  • Overwatch
  • Starcraft 2
  • Rocket League

Every single game consists of multiple tournaments. Also, unlike the average odds in the sportsbook, the ones you can find here are very competitive.


Parimatch Casino section

parimatch casino

Alongside the sportsbook, Parimatch also has a fully-fledged casino. Although it’s not as famous, this section is actually a little bit more flashy in comparison to the other.

The overall layout of the casino section looks more outgoing and easy to use. Upon landing there, you will see some of the best games that you won’t find in most places. You can choose between slots, blackjack, poker, roulettes, slot machines, table games, and more.

There is a convenient menu located on the left side of your screen where you can quickly browse through everything.


Casino Signup Bonuses at Parimatch

Parimatch Casino Welcome Bonuses

The casino fans will have just one more reason to try out the Parimatch’s betting platform. You will be highly motivated to test your luck using one of the casino signup bonuses at Parimatch. Yes, you understood correctly. You can choose between two offers – the regular casino welcome pack and the high roller promotion.

The new customers offer in Parimatch casino is entitled to your first five deposits. Upon making your initial transaction, you will have to enter the bonus code 3000 to receive your first 25 Spins. After fulfilling the wagering terms of these spins, you will be able to get generous deposit bonuses for your next four transactions. You can get as much as 3000 out of this offer.

Although this sounds good enough, there’s a more substantial offer bound to your first deposit only. Iw while in the cashier you enter the promo code 111, you will be then become eligible to the high roller bonus but only if you deposit $100 or more. Parimatch will boost your account with a 111% bonus of up to $5,000. To meet the terms of this offer, you will have to wager the promo funds 35 times in 30 days.

Choose Your Casino Bonus


Parimatch Live Casino

parimatch live casino section

Sure, the Parimatch casino is excellent, there is no arguing that. However, what if you want just a little bit more thrill when you play?

If that’s the case, we’re happy to announce that Parimatch also has a Live Casino. Here, you can choose from a big array of live titles alongside some of the most talented and knowledgeable live dealers. The Parimatch Live Casino is the closes feel you’ll get to Las Vegas. There are many games to choose from, such as baccarat, blackjack, roulette, dream catcher, and more.


Parimatch Poker

Poker is becoming more and more popular by the day. As a result, more bookmakers are trying to offer a different poker experience. However, Parimatch is yet again one of the leaders in this field by providing a standalone poker section.

Here, you can choose to take part in various tournaments that are taking place. What’s more, there is even a special section showing you how to place. Needless to say, this is great for every new poker player because it can get a little bit confusing at times.

To begin your poker career on Parimatch, simply download the app. It’s available for Windows, Android, and iOS, so you won’t have any trouble with it.


BetGames Section at Parimatch

parimatch betgames

We already covered the amazing Live Casino section of Parimatch. However, what if we told you there is more?

Unlike other online gambling websites, this one goes above and beyond yet again as it allows its users to play in Betgames. These games are with live people and croupiers and will provide you with the most real possible experience.

There are multiple titles to choose from, such as

  • Lucky 5, 6, 7
  • Hot 7
  • Dice Duel
  • Wheel of Fortune
  • Bet on poker
  • War of bets
  • Bet on Baccarat

We strongly advise you to check everything that Parimatch has to offer here. You will be surprised by how easy and user-friendly everything is.


Payment methods

As you can expect from a bookie of this size, it has all the popular payment methods. Here is a list of everything available. Keep it in mind that the vast majority of the available deposit/withdrawal methods are for the CIS market.

Payment MethodDeposit MinimumDeposit MaximumTime for DepositMinimum WithdrawalWithdrawal MaximumTime for Withdrawal
Visa LogoVisa€10€5000Instant€20no limit12 hours - 3 days
MasterCard LogoMasterCard€10€5000Instant€20no limit12 hours - 3 days
Entropay LogoEntropay€10€5000Instant€20no limit15 min - 12 hours
Neteller LogoNeteller€35no limitInstant€10€187515 min - 12 hours
WebMoney LogoWebMoney€1no limitInstantno limitno limit15 min - 12 hours
Qiwi LogoQiwi€1€330Instant€10€33015 min - 12 hours
Perfect Money LogoPerfect Money€1no limitInstant€3no limit15 min - 12 hours
AdvCash LogoAdvCash€1no limitInstant€3no limit15 min - 12 hours

As for withdrawals, nearly all of the methods mentioned above work. The withdrawal time depends heavily on what method you choose. However, it usually takes between 15 minutes and 3 days.


Parimatch mobile app

mobile app of parimatchFor an online bookmaker to be competitive in today’s’ world, it has to have a Parimatch app. After all, there are more and more mobile punters than ever before.

Luckily, Parimatch ticks yet another box with the fantastic app that’s available both for iOS and Android. Regardless of which platform you use, you will get the same high-quality customer experience as the desktop counterpart.

However, it’s worth mentioning that the Android app is not available in the Google Play Store. So, to download it, simply visit the Parimatch desktop site and follow the instructions. On the contrary, iOS users are a little bit privileged because they can simply go to their App Store and download it in a matter of seconds.

The mobile app has the exact same design, so you won’t have any trouble navigating around, especially if you used the Parimatch desktop website before.


Is PariMatch Safe?

Parimatch is secure and safe thanks to regular audits and checks. This is a licensed betting site. The brand holds a valid permit from the Curacao government. It operates in several jurisdictions globally and as such is a 100% legit and safe betting site.


Affiliate program

Many top bookmakers have an affiliate program that allows you to earn commissions based on how many players you refer to the bookie. Needless to say, Parimatch affiliates also has this marvellous option.

Even though it’s not clear as to how much you can make per customer, we guess that it’s probably a decent percentage from his activity. In other words, you can earn without putting yourself at risk, which is incredible.

To begin your affiliate partnership with Parimatch, simply click on the “Partner Program”. Once there, carefully read through the instructions.


Frequently Asked Questions

Is Parimatch legit?

Yes, Parimatch is a legit online gambling website available in multiple countries.

Can I read Parimatch News in English?

No, unfortunately, they are not available in English. However, you can use other tools such as Google Translate to get an idea of what’s going on.

Are there any differences between Parimatch Old Version and New Version?

The main difference is the design. Needless to say, the new one just looks better. Also, there are small adjustments in the registration department.

Can I play Live Blackjack?

Yes, this is one of the available games in the Live Casino.

Can I learn more about poker?

Yes, Parimatch has a “How to play” tab in their poker section.

Does the poker client work on Windows?

Yes, it works on Windows, Android, and iOS.

I am interested in Dota 2, is it available?

Yes, Dota 2 is one of the available eSports here.

Can I place a bet on Virtual Football?

Yes, you can. Be sure to check the entire virtual sports section and see which one you’ll like.

Is there a Parimatch Sports Welcome Bonus?

Yes, Parimatch offers a Sports Welcome Bonus. To see every offer from Parimatch, click on “Promotions.” Apart from welcome bonuses, there are also offers for existing users as well.


About Parimatch

With over 25 years of experience, it’s safe to say that Parimatch knows what it’s doing. This bookmaker is known for having some of the best sports bets and casino games, especially in the CIS region.

As a result, Parimatch attracts thousands of people from post-Soviet countries. Even though it developed rapidly since the humble beginnings, it still has this sense of cosiness that makes it unique.


Customer care and support

One of the easiest ways to differentiate a good from a lousy bookie is to check customer support. Lucky for us, Parimatch is yet again complying with this as it offers multiple ways of which you can contact it, should you need help.

Although it can be a little bit slow at times, in most cases, you will receive your answers promptly.


Contact information

You can contact Parimatch via one of the following:

Every single contact method will do the job, so it all depends on your choice.


Final verdict and rating

87%
85
Promotion Package
90
Usability & Graphics
92
Odds
92
Odds Live
87
Cashout
95
Mobile Version
94
Support

Our overall rating for Parimatch is 4.4 out of five. It has an easy to understand design that will appeal to many users. Of course, let’s not forget the high-quality sportsbook, amazing casino section, and unique poker client. There are various sports events, tournaments, and rewards that will keep you occupied for hours to come.

Lastly, we can’t review a bookie and not talk about safety. This bookmaker uses some of the latest security measures in the industry. This guarantees that you will have a trouble-free experience, which will allow you to focus on what’s really important – winning.

By choosing Parimatch as your go-to place, you will have a reliable place full of options. Finally, if you happen to have some sort of an issue, customer support will be happy to help you.

Join Parimatch


Submit Review

Review (at least 50 characters)
Usability 1/5
Support 1/5
Bonuses 1/5
Odds 1/5
Applications 1/5
Casino 1/5
Total rating 1/5
Submit
64 reviews
User rating:
4.3/5
  1. Arthur Lee
    I recently got into sports betting and chose one of the bookmakers to do so. I really liked that it has a user-friendly interface and many different sporting events that you can bet on. In addition, promotions and bonuses for new users are often held, which is also pleasing.
  2. Hanuman Dave
    I came to this site as I often saw promotions and assumed that the company is reputable, which also means reliable. Sometimes I bet on Dota 2. When there are no interesting events, I can play poker after work. The site and app are stable, I have no complaints.
  3. Mahmood Raj
    I had no disputes with the administration regarding the withdrawal of money from the account on Parimatch. Maybe, it\'s because I don\'t play that often here.
  4. Radheshyam Nori
    I like playing on Parimatch. It\'s top quality. Visualization of the games in live casino is especially on point.
  5. Tushar Kumar
    I\'d like to note a good user-friendly interface. I play card games mosty, so I\'m pleased with a big number of tables.
  6. Ruchi Bains
    Excellent choice of slots, a lot of betting options. I like to spend time here.
  7. Alan Biju
    My I\'d is 439587669 i am not able to withdraw a single money it shows withdrawal should be done by same payment method i doing that itself.plse help
  8. Kirti Sehgal
    The best bookmaker company! I\'ve placed a bet today and already received my first winning!
  9. Rajesh Labeen
    Support team works well, I have no complaints about their work and service as a whole. You can find good bets and high odds on the line in pre-match and live. The site is quite simple and user-friendly. The main thing is that there are no problems with withdrawing money, I\'ve already done it 5 times.
  10. Manpre Dutt
    A trustworthy bookbamaker for real. I\'ve been betting for a few years already and I\'m completely satisfied with everything. I\'ve never faced any issues withdrawing my winnings. It has a wide line and a nice design. The odds are ok, the live line is not bad.
  11. Roman Skrypnyk
    Decent option for players worldwide. Wide line, high odds, livestream and fast payment operations. That\'s all that is needed for a gambler.nnSometimes the livestream gets disconnected. I can\'t say it\'s a big deal, but it pisses me off a little. Also withdrawal sometimes takes more time to proceed, like 1-2 hours.n
  12. Jameson Dillon
    I have chosen parimatch since they offers probably the highest odds for cricket/kabaddi events. At least, I\'ve compared those among 4 Indian bookmakers (won\'t tell their names, but believe me) and parimatch seemed more stable with those odds. Moreover, i never had problems with payouts. So can recommend them.
  13. Reid Soto
    Overall - worth using. I started using their app from appstore right after they created it. So far i never had critical issues with it. Yes sometimes it has small lags when i watch live stream of event, but i never had problems with money withdraw. EVerytime it is pretty fast and no problems at all. COncerning odds - they are decent. Also security level is high.
  14. sunil vidhate
    My betting id 121710295n nIncident 1 – 15 Jan to 18 Jan 2021n nBeing a regular player and visitor of your online casino, I have deposited my hard earned money of INR 1. 20 Million your casino from 13 Jan to 17 Jan 2021 and after playing day and night keeping patience I have made INR 1.50 Million.n nDuring this I have tried to withdraw the money through various options like net banking, paytm, ecopayz, visa withdrawal, bank transfer but surprised to me all my withdrawal request has been declined by your system by without reason, I kept trying to withdrawal but all the time the withdrawal reques
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    t got declinen nDuring this time, I have contact to your online chat and your WhatsApp services for raising the issue that my withdrawal is getting declined but I have never got any replay and solutions my request and I use to get same message that “we have sent your request to our expert and we will update you shortly” after waiting for few hours I again requested your team for my withdrawal request and same answers of “we have sent your request to our expert and we will update you shortly”n nI am attaching here my withdrawal request on screenshot of 15 Jan & 16 Jan 2021. I have raised 28 Withdrawal requests as per your process request and all got declined.n nAnd surprise to me that my betting account was locked and I was not authorized to make any withdrawal request so immediate I have contacted support team through email dated 17 Jan 2021, Time 16.34 and WhatsApp sharing this concern and as expected there was no response from them and said that “we have sent your request to our expert and we will update you shortly”n nHere also due to your system error and connection I have lost good amount as after having good wi-fi + data network I was not able to play the game after betting the money and my mobile screen on your casino got blank and not allowing me take any decision on any games (screenshot of the game is attached herewith) I have shared same issue with your support team but as always, no response from them.n nIncident 2 – 22 Jan to 27 Jan 2021n nand the same story and incident happened on 26 Jan & 27 Jan 2021. I have raised various withdrawal requests as per your process in ecopayz, bank transfer, net banking for withdrawal request INR 0.55 MN and all requests got declined. I am attaching here my withdrawal request on screenshot of 27 Jan & 28 Jan 2021 for your reference along with the declined notification.n nAnd surprise to me again that my betting account was locked and I was not authorized to make any withdrawal request so immediate I have contacted support team through WhatsApp sharing this concern and as expected there was no response from them and said that “we have sent your request to our expert and we will update you shortly”n nBut due to your system and technology issue and without my fault I lose money, and this happens whenever I go for withdrawal or else at time of deposit which happens very smoothly and within 2-3 second the deposit happens but withdrawal never happens. n nI will carry this bad incident as memories of Parimatch Casino who broke me mentally and financially without my mistake and due to bad technology system issues.n nThanks again and looking forward to your immediate response on this.n nI Have Request to you and your team to please help me to get refund of INR 1.75 MN
    1. Efirbet (Complaints Assistant)
      Hello, Sunil


      Sorry to read this. We informed the support and ask a couple of questions about your issue. This is what they explain to us regarding your case:

      this client now has a limit of 2500 inr per day for withdrawal
      regarding withdrawals, which were rejected earlier - there were difficulties on the side of the payment system
      now he can see on the account that payments are going through (the last one was rejected by the daily limit)


      This is the official reply we got.
      Feel free to contact with us again. We hope everything will be ok.
      Regards
      Efirbet
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