Although you can very quickly register at BetWinner in just a few seconds if using their one-click method, you may need to provide more details at a later point. This often occurs when you wish to make a withdrawal, so it is important that you are an eligible player with the necessary documentation. Otherwise, you may not be able to cash out your winnings.
How do I Verify my BetWinner Account?
Customers have no real means of verifying their own accounts or ensuring it is done, and there is no BetWinner account verification during the sign-up process. New players can provide some key details, though, via the registration form (if not using the one-click sign-up), but these details will usually go unchecked.
It is, however, a good idea to update your ‘personal profile’ when you get a chance. Here you can add things such as your name and date of birth and provide details of your passport. Doing this will help speed up the process should BetWinner start its KYC verification process.
How to Go Through the KYC Verification at BetWinner?
KYC is a standard bookmaker policy, and it stands for Know Your Customer. Basically, it is a check that a bookmaker uses to ensure that a customer is who they claim to be. Some websites have a very formal process for this, but at BetWinner, their KYC is a little less clear.
BetWinner simply states they have the right, at any time, to request KYC documents from a bettor in order to verify their identity or any other information they have provided (e.g. address).
In some cases, although only a minority, BetWinner may request that a customer joins them in an online video call.
What Documents are Needed?
BetWinner does not state what specific documents they may need for KYC checks, but the most common requests will be some sort of proof of identity. Normally this means a picture of your passport (the page with your photo) or a picture of your driver’s licence. You may be asked to provide both the front and back of the driver’s licence.
If proof of address is also required, usually, the following will be accepted. In all cases, they should be dated within the last three months:
- Utility bill
- Bank statement
- Letter from a public/government authority
- Letter from a bank
What Happens if I don’t Pass the KYC Verification?
Failure to pass KYC verification at BetWinner may result in all your bets being cancelled, and your account blocked from making new bets. Additionally, no withdrawal of funds will be approved.
How Long Does Verifying the Documents Take?
BetWinner account verification typically takes no more than 72 hours after documents have been received. For customers that have had a video call for verification purposes, a decision may take up to five working days.
Do I need a scanner for uploading documents?
No, in most cases, taking a picture with your phone will suffice.
When will I be asked to supply documents?
It could be any time, but often, it occurs when trying to make the first withdrawal.
Are digital copies of my personal documents okay?
In most cases, yes, but BetWinner reserves the right to ask for physical copies to be sent in the post.