Bet9ja is one of the bookmakers known for its excellent security features and customer support that helps you solve most of your account issues.
When you wish to edit any of your account details, you will need customer support in one way or another. But the good thing is that the agents are ever on standby to help you. Whether you contact them through email, mobile number or the help section, you will get someone to help you.
In addition to customer support, Bet9ja has several security features you need to be aware of. When changing your Bet9ja account details, you may need to verify your identity due to these features.
Why You Would Need to Change Bet9ja Account Details
Usually, it is quite unexpected to change your account details after making the Bet9ja registration. But sometimes you have to change these details. If you are still not sure of the reasons to change the details, below are some of them:
- When you would like to change the payment method that is in place
- If you forgot your account password and would like to reset it
- In case you need to create a new username after forgetting the existing one
- When you want to introduce either a new email or phone number into your account
How to Reset Bet9ja Account
How to edit my bet9ja account details is one of the significant areas of concern for many punters at the bookmaker. But editing any account details is simple, thanks to customer support.
After contacting the support and letting them know your wish, they support you fully, guiding you through the process step by step. Let us focus on the basics of editing some details in your Bet9ja account quickly.
Retrieving Lost Password
When the question of how I can edit my bet9ja account details comes up, retrieving a lost password usually becomes common.
Sometimes, we prefer not to save our passwords on browsers, making it easy to forget them. But this should not bother you, as it is possible to retrieve lost passwords on Bet9ja. Below are the steps:
- Firstly, load the Bet9ja official website.
- On the top right-hand corner, select the ‘Forgotten password’ option.
- Choose the method to use when changing your password between email and SMS.
- Next, enter the email or the phone number and hit the ‘Continue’ button.
- The password reset link will be sent to you via mail or mobile phone, and you should follow the instructions to create a new password.
Editing Username
At times, it is not about the password but the username. If you forgot or feel like you need to change the username, you could follow the steps below to get it done quickly.
- Load the official website of Bet9ja bookmaker
- Under the contact, us section on the left-hand side of the footer, choose the emailing method.
- Please write an email to cs@mybet9ja.com requesting them to change your username.
- Ensure you give the customer support the username you wish to use for them to edit your current username.
How to Change my Bet9ja Email & Phone Number
Sometimes you may decide to change your account details completely. When this hits your mind, how to change my Bet9ja email and phone number becomes the major question for every punter.
But note that you may be unable to change the email and phone number from your end. This requires you to contact customer support with a request to change these sensitive details. Below is a brief step-by-step process of how to edit personal details like email and phone number in your Bet9ja account.
- To start, log into your Bet9ja account.
- Since you cannot change these details directly, locate the ‘Contact Us‘ section on the green menu.
- Thirdly, choose the contact method of your choice between email, phone, or Twitter.
- Send the support a request to replace your existing email and mobile phone number with the new details.
- In this case, Bet9ja may request you provide some documents that confirm that you are still the owner of the account. This keeps impersonators at bay.
How to Remove Card Details
Sometimes, you might want to change your payment method, which means you must know how to remove ATM card from Bet9ja account. This is an easy one, thanks to our research that brings you the steps to follow below:
- Load Bet9ja account through a mobile device or desktop website
- Secondly, choose the deposit option and proceed to select the amount that you would wish to deposit into your account
- This will give you a list of all the cards that you have connected to your account
- Next, determine which card you would like to remove and choose the ‘x’ button to remove the card
Summary
Whether you like it or not, you need to know how to edit my bet9ja account details, as it will be necessary at one point. Luckily, changing any of the details at Bet9ja is not rocket science. Therefore, anyone can do it quickly.
Whether you wish to know how to reset your Bet9ja account, how to remove your card details from your Bet9ja account or how to change my Bet9ja email, you have the guide above. As you go about this, always keep customer support within reach. If anything proves challenging, customer support is a call away and will help you.
