In order to comply with the Know Your Customer protocol of Betway, you will have to verify your identity and location. You will also have to provide proof that you are of legal gambling age. Here are the steps you should follow in order to verify your Betway account:
Betway Verification Steps
- Log into your account and go to the ‘Account’ section of the menu
- You can then scroll down to the link labelled ‘Upload Documents’
- After that, you will have to upload softcopy versions of your verification documents and click the blue button below
- You can also send the documents to the verification email of Betway, and this email is different for each country. F
- or security reasons, you shouldn’t send these documents to the support email of Betway.
Accepted Verification Documents
Here are the documents you can send to verify your identity:
- Passport or government-issued ID card- The card should contain your name, date of birth, and your photo.
- Documents indicating your address- For this purpose, you have to send recent utility bills or bank statements. These documents must be less than 3 months old.
- You may also have to participate in a video conference with representatives from the betting site. After submitting your documents, the verification process will be completed in 72 hours.
Betway Verification Problems
Despite the fact that the whole process usually runs smoothly, there’s a chance that some Betway verification problems occur. In most cases, this is due to:
- Invalid data entered upon registration
- Unclear copy of the sent documents
- Website misuse
If you experience any kind of difficulties with your verification, do not hesitate to contact the customer support centre.
FAQ
Which documents do I need to submit for account verification?
You will have to send your passport or other government-issued identification documents. You also have to send copies of your recent utility bills or bank statements.
What is the legal gambling age at Betway?
The legal gambling age will vary depending on your country of residence, and it is mostly 18 or 21.
How long does Betway verification take?
The verification process will take between 24 and 72 hours.
- My account is locked
- Try contacting the support to clarify the case.